Senior Infrastructure Engineers

Information Technology Glasgow, Scotland


Salary: Up to £41,500 (including an allowance of £3K)
Contract type: Permanent
Grade: MoJ Band Bc
Number of open roles: 2
Hours: 37 hours/week (42 hours incl. lunch)
Working pattern: full time
Closing date for applications: rolling campaign, pls apply asap
Interviews: Ongoing
Interview location: Alexander Bain House, Glasgow, G2 8JQ 


These are exciting times at MOJ Digital and Technology. We have a clear vision - to develop a digitally-enabled justice system that works more simply for users - and we’re looking for talented people to help us achieve it.

The team

The Criminal Injuries Compensation Authority (CICA) provides compensation to victims of violent crime in England, Wales and Scotland, and victims of overseas terrorism. 

We manage our own IT infrastructure and draw on a blend of in-house expertise and external contractors to manage our infrastructures. Our digital vision aligns with the wider government and MoJ strategy – to transform our services and become digital by default by 2020. Using the Government Digital Service design principles, we are well into this journey: 90% of our applications are received online and are processed on a digital case management system. Our digital vision is to expand this service to provide a full end to end digital service for applicants wishing to claim compensation from application and information exchange through to decision and acceptance online.

Our transformation programme is ambitious and includes expansion of online information sharing with 3rd party organisations, the enablement of identity verification and the transition of our systems to open source solutions.

CICA are part of the Ministry of Justice’s Delivery Group, and work closely with partner Agencies in the MoJ including the Legal Aid Agency and Office of the Public Guardian. We are developing new opportunities to share expertise and support integration of services, where practicable and cost effective, across the Group. We're based at Atlantic Quay in Glasgow and offer flexible working patterns, Monday-Friday.

The role

These 2 roles are part of CICA digital technology team within MoJ, and we work with a range of Government partners in the UK, enabling them to work effectively and securely and delivering a modern IT capability based around user needs.

As a Senior Infrastructure engineer, you will be motivated with the experience and capability to support colleagues in the development, promotion and ongoing management of all things Infrastructure. Your ability to work collaboratively within the existing team in both projects and BAU is essential.

You will have extensive experience of all aspects of Infrastructure as a service (IaaS) Solution, and we're looking for an Engineer with specifically AWS expertise.

You’ll have:

  • Experience with Enterprise Operations
  • Experience working with leading cloud platform Infrastructure as a Service (IaaS) providers such as AWS.
  • Experience supporting Linux systems, ideally Ubuntu.
  • Experience of modern cloud practices using tools such as Docker, Kubernetes, Circle CI etc.
  • Experience in 3rd line support
  • Experience in Virtualisation Technologies
You will:
  • Help build an automated cloud offering, including cloud management and monitoring
  • Design, build, install, and maintain the AWS offerings
  • Be involved in systems engineering and configuration management frameworks to automate operational processes.
  • Provide technical expertise and act as Subject Matter Expert
  • Take ownership of problems/issues and work with internal teams to find resolutions and install measures to maximise service availability.
  • Documentation of processes, known fixes and automation of repeatable tasks to assist 1st/2nd line support.
  • You will collaborate with other development, infrastructure, and business change teams to deliver awesome features for our users.
  • Ensure the ICT estate is secure and protected in line with government security and NCSC standards.

Throughout the process we will assess your technical specialist skills and experience on the above requirements as well as competencies you will find on the job description

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

Salary and working arrangements

If successful, the salary we offer you will be within the advertised range and will depend on the skills and experience you demonstrate at the interview. Therefore in your cover letter it would be helpful to the hiring teams if you can indicate your salary expectations and if possible your notice period.

You’ll also get:

  • Flexible working options like working from home/remotely, working part-time, job sharing, or working compressed hours, we have people doing it and are happy to discuss options with you
  • Lots of training and development opportunities
  • A civil service pension with an average employer contribution of 22%
  • 25 days annual leave (plus bank holidays), and an extra day off for the Queen’s birthday. No promises you’ll be invited to her party, though
  • Great maternity, adoption, and shared parental leave, with up to 26 weeks leave at full pay, 13 weeks with partial pay, and 13 weeks further leave. And maternity support/paternity leave at full pay for 2 weeks, too!
  • Bike loans and secure bike parking (subject to availability and location)
  • Season ticket loans, childcare vouchers, and eye-care vouchers.

Selection process details

Candidates must submit:

  • a current and relevant CV;
  • a statement of suitability (1 page max) setting out why you are interested in the role and how you meet the essential skills and experience required.

The job advert lists the essential, specialist skills and experience as well as key Civil Service competencies required for the role. In addition please refer to the job description attached to this job advert which gives you more detail to help you prepare for the interview.

At the CV review/sift stage we will use the technical/specialist skills and experience to determine your suitability for the role. At the interview we ask you questions based on the specialist/technical skills and experience in the job advert.

We conduct competency based interviews which means the interviewers will ask open-ended questions to which they are seeking answers/evidence of essential, previous experience in order to guide their hiring decision. Some roles may also require us to use assessments as part of the interview process.

Please note that due to the volume of applications we receive we are unable to provide feedback after the CV review (sift) stage.

Things you need to know

Security and Immigration checks

Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.

Candidates will be subject to UK immigration requirements as well as Civil Service nationality rules.

If you're applying for a role requiring security clearance please be aware that foreign or dual nationality is not an automatic bar. However certain posts may have restrictions which could affect those who do not have sole British nationality or who have personal connections with certain countries outside the UK.

Nationality requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non EEA nationals. Further information on whether you are able to apply is available here.


Candidates in their probationary period are not eligible to apply for vacancies within this department.

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles.

The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed interview scheme (GIS) for candidates with disabilities who meet the minimum selection criteria.

Contact point for applicants

For further information regarding this role please contact MoJ D&T Recruitment.

Further information

All Civil Servants will adhere to the 'Civil Service code’, which outlines the Civil Service's core values, and the standards of behaviour expected of all civil servants in upholding these values.

Note for Civil Servants only:If successful, the salary offered would normally be determined by applying the MoJ salary progression rules. If the appointment is on level transfer your substantive salary (excluding any allowances) will remain unchanged, unless it exceeds the maximum stated within the MoJ pay band, and unless your current salary is below the relevant MoJ grade minimum. If the appointment is on temporary or substantive promotion the salary will be increased by the appropriate promotion percentage or moved to the minimum of the relevant MoJ grade minimum, whichever is the greater.

Note for all Applicants - This post is open to UK Nationals, Commonwealth Citizens, EEA Nationals of other member states and certain non-EEA family members. There must be no employment restriction or time limit on your permitted stay in the UK. You should normally have been resident in the United Kingdom for at least 3 years and in some cases 5 or even 10 years preceding your application due to the requirement to have a checkable history for security vetting purposes. If you answer 'No' to the questions regarding nationality then it is unlikely your application will be pursued. If you are unsure as to your eligibility on any of these points, please contact the recruitment team for clarification or advice.