Digital Administration Assistant (8MONTH FTC)

Wholesale Market Harborough, Leicestershire


Give your career a breath of fresh (countryside) air.

For the colourful and carefree who make the most out of life, Joules is the British country lifestyle brand that encourages all of life’s adventures.

At Joules, we design clothing, accessories and homeware for all the family. Alongside a whole lot more. We are inspired by nature. We have fun. And we care.

It’s been quite a journey from when we started way back in 1989. And thanks to staying true to our roots, and a team that is always wanting to do better, we’re pleased that the adventure is as exciting as ever. We think it’s your time to join in the fun.


The role of Digital Administration Assistant sits within our spectacular Wholesale & Partnerships department supporting digital sales and operations for a team that works closely with Amazon, Next, M&S and other top brands.

You will be supporting the day to day running of ‘Envoy’ our B2B Ecommerce website.
This involves supporting the setup & maintenance of product data, liaising with photography for new product launches & ensuring consistent data input across systems. You will support in creating reports & sharing insight that helps support the sales team.

Day to day as a Digital Administration Assistant:

  • Accountable for creating and maintaining the product catalogues. Building forward order catalogues by season and drive repeat orders through an in season offering
  • Liaising with Product & Photography teams to ensure new products are created in the site and have photography in time for new season launches.
  • Ensure Pricing is up to date and published across all wholesale systems.
  • Identify, communicate, and drive resolution for any catalogue or showroom content issues
  • Responsible for all Envoy user admin both internal and external. Create new accounts, access rights, password resets and welcome emails
  • Provide technical support via telephone/email for stockists & sales teams
  • Support internal & external stakeholder engagement through platform demo’s

What we need you to have:

  • No previous e-commerce experience necessary
  • Confident with using Microsoft Excel (VLookups, Pivot Tables, SumIF formulas)
  • Exhibits a data driven, practical approach to problem solving with a keen eye for detail
  • Ability to work independently as well as cross functionally
  • Motivated & self starter who is goal focussed & delivers at pace
  • Excellent time management skills, previous experience in managing projects or a critical path preferable

What you’ll get from us:

  • 50% Staff discount
  • Clothing Allowance
  • Extended holiday (including Family and Volunteering leave)
  • Flexible working
  • Pension
  • A bold and vibrant place to work with bold and vibrant people

There’s plenty more on offer, but let’s get the ball rolling first – send us your CV.

We believe in equal opportunities and celebrate diversity. EVERYONE is welcome, EVERYONE is included, EVERYONE is free to bring their true self to work in a safe space where we can set each other up for success.