Counter Sales Representative

Customer Service Indianapolis, Indiana


Description

Are you a customer service expert? Do you thrive on investigating problems and identifying customer solutions? Do you want to be part of an organization that invests in your success? If so we would like to meet you!  

We are looking for talented and competitive Front Counter Sales Associates, in a Construction Supply business, that thrives in a quick sales cycle environment. Pay rate starts at $19.50/hour, based on related experience.

This position will provide customer service to Walk-in customers, Call-in orders and Jobsite’s outside sales team and create an exceptional customer experience.  Industry background is preferred but we will train and invest in the right person!

Customer Support – Sales Counter Responsibilities

Provide Customer Service to Walk-in and Will Call customers for Sales Division products using Epicor Profit 21 system including:

  • Sales order entry.
  • Product selection assistance.
  • Price and availability quotations.
  • Payment processing – cash/credit card/customer account
  • Open Order Expediting and Management.
  • Inquiry information collection.

Provide Customer Service to Walk-in and Will Call customers for Rental Equipment using Epicor Profit 21 including:

  • Rental order entry & return processing
  • Product selection assistance
  • Price and availability quotations
  • Payment processing – cash/credit card/customer account
  • Open Order Expediting and Management

Develop and utilize exceptional product knowledge to assist our customers in the following product groups including:

  • Slab package products.
  • JS Private Label products
  • Decorative products
  • Safety products
  • Precast products
  • Bridge & Highway products
  • Handset forming products
  • Tools, equipment, and accessories

Maintain sales showroom to provide optimal selling opportunities including:

  • Consistent optimal stock levels of all products.
  • Updating and re-configuring displays as necessary.
  • Seasonal shift of products to promote current products.
  • Cleanliness and organization of all areas.
  • Construction/Tooling knowledge not required, but helpful.
  • Special projects as assigned.

Work Environment:

  • Working in an Office/Warehouse Setting
  • Business Casual Attire.
  • Standing for extended periods of time.
  • Occasional lifting of heavy items up to 75lbs.