Position Title: Terminal Manager

Department: Operations

Location: Cactus, TX

Reports to: Transportation Operations Manager

Position Overview: The Terminal Manager is responsible for overseeing and managing all aspects of operations for regional-based fleets. This role includes ensuring optimal performance, safety, compliance and efficiency of the terminal’s daily functions. The Terminal Manager will lead a team and coordinate with internal and external stakeholders to achieve operational excellence.

Key Responsibilities:

1. Operations Management:
   • Oversee all terminal activities and ensure effective management of the fleet operations, including scheduling, dispatch, and route optimization.
   • Monitor and maintain proper functioning of all units and ensure compliance with quality control standards and temperature requirements,
   • Develop and implement standard operating procedures to enhance the efficiency and effectiveness of terminal operations.
2. Fleet Management & Maintenance:
   • Manage preventative maintenance schedules and ensure timely service and repairs of trucks and trailers.
   • Monitor fuel and energy consumption.
3. Human Resources Support:
   • Assist with HR-related initiatives including timely and accurate submission of driver pay.
   • Assist in the handling of disciplinary actions.
   • Facilitate clear communication with drivers regarding company policy, safety protocols, and operational updates.
4. Team Leadership & Development:
   • Lead, train, and supervise terminal staff including drivers.
   • Set clear expectations, evaluate performance, and provide continuous coaching and development opportunities.
   • Promote a culture of safety, teamwork and accountability within the terminal.
5. Customer Relations & Service Quality:
   • Ensure timely and safe delivery to customers, meeting or exceeding service level agreements.
   • Address and resolve customer complaints or concerns related to delivery or quality of products.
   • Collaborate with the sales team to communicate service capabilities and customer expectations.
6. Regulatory Compliance & Safety:
   • Ensure compliance with all relevant regulations and industry standards, including food safety, DOT, OSHA, and FMCSA guidelines.
   • Keep up to date with changes in regulations and implement necessary operational changes.
7. Budget & Financial Management:
   • Manage terminal budget, control expenses, and optimize cost efficiency.
   • Analyse financial data to monitor the terminals financial performance and identify improvement opportunities.
   • Develop and implement strategies to achieve operational and financial goals.
8. Continuous Improvement & Problem Solving:
   • Identify and implement process improvements to increase efficiency and reduce operational costs.
   • Troubleshoot and resolve operational challenges promptly to maintain smooth workflow.
9. New Business Development:
   • Identify and pursue opportunities for business growth by developing and implementing strategies to expand the company’s transportation services.
   • Build and maintain relationships with new and existing customers to drive business expansion.
   • Collaborate with senior management and sales team to align business development efforts with operational capabilities.

Qualifications:

• Bachelor’s degree in business administration, Logistics Supply Chain, or a related field preferred.
• 5+ years of experience in fleet management or terminal operations, with a focus on refrigerated transportation.
• Strong knowledge of DOT regulations and logistics.
• Proven leadership and team management experience.
• Excellent communication and problem-solving skills.
• Proficiency in fleet management software (TMW/TMT preferred) and Microsoft Office Suite.

The applicant who fills this position will be eligible for the following compensation and benefits:

• Benefits: Vision, Medical, and Dental coverage begin after 60 days of employment.
• Better Futures Program: 2 Year Community College tuition paid for you or your dependents.
• Paid Time Off: sick leave, vacation, and 6 company observed holidays.
• 401(k): company match begins after the first year of service and follows the company vesting schedule.
• Base salary range of $75,000 to $85,000; and
• This position is eligible to participate in the Company’s annual bonus plan, the amount of bonus varies and is subject to the standard terms and conditions of the incentive program.

The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. To assist in achieving that goal, we conduct a drug, alcohol, and background check for all new team members post-offer and prior to the start of employment. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.

EOE/Vets/Disability