Quality Assurance & Food Safety Marshville, North Carolina


Position at Pilgrim's

Job Title: Feed Mill Quality Assurance Supervisor

At Pilgrim’s, Safety Is A Condition, which means the safety of our team members comes first - always. This includes increased safety measures to prevent the spread of COVID-19, such as enhanced cleaning and sanitation, face coverings, temperature screens and plexi-glass or plastic barriers. We are also working to secure vaccine availability for our Team Members.


The Quality Assurance Supervisor plans and directs activities concerned with the application and maintenance of quality standards for manufacturing processes and finished feeds. The QA Supervisor also supports the Feed Mill Manager and his staff with additional activities as deemed necessary


  • Initiates Pilgrim's standards and methods for inspection, testing, and evaluation based on the prescribed requirements of the Food Safety Plan, Quality Assurance Manuel and 5S principles
  • Assists facility management in maintaining the Standard Operating Procedures and work instructions necessary to achieve quality standards in manufacturing and finished feeds.
  • Observes the Pilgrim's prescribed programs to evaluate the precision and accuracy of manufacturing equipment, measurement, and analytical equipment in the facilities.
  • Observes the Pilgrim's prescribed programs to analyze, inspect and grade inbound ingredients and manufactured feeds.
  • Initiates and implements methods and procedures for disposition of non-conforming material and observes the methods to adequately reject, dispose or rework non-conforming products.
  • Directs workers engaged in scaling, mixing, cooling, metering, and sampling of products in Quality Assurance practices and methods.
  • Analyzes and resolves quality issues, or assists workers in solving manufacturing issues.
  • Suggests and implements changes in working conditions and use of equipment to increase throughput, quality, and efficiency of manufacturing equipment and employees.
  • Confers with other supervisors to coordinate activities of individual departments.
  • Reviews the Pilgrim's prescribed tabulation of data concerning ingredients, products, or process quality and reliability.
  • Assists the Feed Mill Manager in maintaining FDA and other agency required records.
  • Interfaces with other departments and the Director of Quality Assurance to develop and implement training progress as required.
  • Determines corrective actions and communicates those needs to the Feed Mill Manager and Director of Quality Assurance.
  • Trains employees to identify and report Food Safety and quality issues.
  • Manage, lead, direct, and engage employees.
  • Ensure a safe work environment and ensure all employees work safely.
  • Manages all the Quality Assurance responsibilities of the facility and is responsible for reporting performance and achievements to facility management in regards to all prescribed QA,5S and Food Safety goals.
  • The job requires to work in hot environments, climbing stairs, lifting, standing on your feet for long periods of time, and work in dusty environments.
  • Work hours and days are determined by the facility manufacturing schedule and supervisory needs.


  • Work related experience in the manufacturing of feeds is required.
  • Work related experience in Quality Assurance methods for animal feeds is preferred.
  • A degree in Poultry Science or Milling Technology is preferred.