DEDUCTIONS INVESTIGATOR

Accounting & Finance Greeley, Colorado


Description

Position at JBS USA Food Company

JBS USA is a leading global provider of diversified, high-quality food products, including a portfolio of well-recognized brands and innovative, easy-to-use food solutions. We process, prepare, package and deliver fresh and value-added premium meat, poultry and retail-ready food products for customers in approximately 100 countries on six continents. We are also the majority shareholder of Pilgrim’s, the largest poultry company in North America. JBS USA employs more than 100,000 team members, and our corporate office is located in beautiful Greeley, Colorado, where our 1,200 team members onsite enjoy more than 300 days of sunshine a year.

 

We are looking for a Deductions Investigator for JBS that responds to notifications of discrepancies reported by customers, truck lines, plant personnel, sales, field reps, customer service, etc.  These notifications may be in regards to days’ sales outstanding (DSO), customer account and invoice discrepancies, collecting legal documentation and suitable backup, etc. It is the role of the Deductions Investigator to act as mediator between the outside parties and internal personnel to resolve issues in an efficient and effective manner while being able to sustain good relationships with all parties. This role will be based at our Corporate Office in Greeley, CO.

 

Responsibilities:

  • Demonstrate strong Customer Service with ability to make decisions to mitigate losses quickly.
  • Research any discrepancies between payments submitted by customers vs. the invoiced amount. Some examples include: pricing discrepancies, product overages/shortages and deduction of marketing money.  Customers will also deduct for product claims that may or may not be approved.
  • Work closely with accounts receivables, customers, sales, truck lines and plant personnel in an effort to resolve any/all deduction balances.
  • Work with customers to rebill and collect any unauthorized deduction balance.
  • Be able to work with limited supervision to effectively manage a task list and respond to all types of communication in a timely manner.
  • Run standard reports that summarize the current position of all deduction balances. Being able to add meaningful commentary is a plus.
  • Work directly with the Deductions Analyst to identify trends and develop a proactive approach to working through deductions
  • Follow all Standard Operation Procedures to determine the validity of residual balance.
  • Review legal documentation and determine if the parties involved have provided the required information to process a claim and have fulfilled their contractual requirements.
  • Gather data and relay it to sales teams to problem solve for customer accounts.
  • Track data in Excel using pivot tables and extensive formulas.
  • Keep detailed records and accounts of all claims, deductions and DSO.
  • Comprehensive Data Analysis, find trends and develop conclusions on deductions.
  • Present data analysis and recommendations to executive team.
  • Work and learn new business areas as needed to improve customer payments.
  • Follow all Standard Operation Procedures to determine the validity of residual balance.
  • Working hours 7:00 AM – 4:00 PM, rotating weekends as needed
  • Other duties as assigned

 

Qualifications:

  • Bachelor’s Degree in Finance, Accounting, Business, Economics or related field preferred
  • Prior experience handling customer accounts as i.e.; accounts receivables, claims, deductions and DSO preferred
  • Understands cash application processes in order to assist customer accounts
  • SAP experience preferred
  • Excellent and professional communication skills (verbal and written).
  • Proficient in Microsoft Office—Excel, Word, Outlook
  • Self-driven to learn and adapt quickly.
  • Motivated team player.
  • Ability to work in multiple types of computer systems.
  • Extremely organized with ability to multitask.
  • Determined to work projects through to completion even when outside the scope of the department.
  • As a salaried position with the company, you may be required to travel at some point to other facilities, to attend Company events, or as a representative of the Company in other situations. Unless otherwise specified in this posting, the amount of travel may vary and the most qualified candidate must be willing and able to travel as business needs dictate.

 

The applicant who fills this position will be eligible for the following compensation and benefits:

  • Benefits: Vision, Medical, and Dental coverage begin after 60 days of employment
  • Paid Time Off: sick leave, vacation, and 6 company observed holidays
  •  401(k): company match begins after the first year of service and follows the company vesting schedule
  • Base salary range of $20 - $23.56 per hour
  • This position is eligible for a retention bonus

 

For individuals assigned and/or hired to work in Colorado, JBS and Pilgrim’s is required by law to include a reasonable estimate of the compensation for this role. This compensation range is specific to the State of Colorado and takes into account various factors that are considered in making compensation decisions, including but not limited to a candidate’s relevant experience, qualifications, skills, competencies, and proficiencies for the role.

The Company is dedicated to ensuring a safe and secure environment for our team members and visitors. To assist in achieving that goal, we conduct a drug, alcohol, and background checks for all new team members post-offer and prior to the start of employment. It is a job expectation that all new employees are fully vaccinated against COVID-19. Those who have, at minimum, the first of a two-dose vaccine in advance of their first date of employment will be required to receive the second dose within the manufacturers recommend timeframe and submit proof of their final vaccination dose once obtained. If you need assistance in obtaining a vaccine, the Company can help schedule you with one of its healthcare partners following a conditional job offer, if one is made. The Immigration Reform and Control Act requires that verification of employment eligibility be documented for all new employees by the end of the third day of work.

EOE/VET/DISABLED