Store Manager - Coral Gables

Customer Service Doral, Florida


Description

Position at Wild Fork Foods

We are looking for customer-focused, collaborative store managers in the greater Miami area, with the following experience:

Job Responsibilities

  • Establish and achieve the top standard of store execution
  • Build and maintain a positive, high energy, respectful, collaborative work environment
  • Hire, retain, develop and mentor a high performing team of employees
  • Provide world class customer service, getting to know your customers and meeting their individual needs. Educate them on what our brand stands for and how we are different
  • Maintain and replenish inventory, staying in communication with the DC and commercial team regarding store specific needs
  • Develop a plan strategically designed to bring in more customers and increase their basket size
  • Provide training to improve the knowledge base of the staff and utilize cross-training to maintain productivity when employees are absent
  • Maximize productivity through effective scheduling
  • Manage controllable costs to keep the store profitable

Qualifications

  • Bachelor’s Degree in Business Administration or related field preferred
  • 5+ years of retail experience, with at least two in a management capacity
  • Proven success in coaching and training employees
  • Strong understanding of sales drivers and customer service
  • Excellent communication skills
  • Ability to delegate tasks to other team members
  • Demonstrated ability to meet and work within a budget
  • Ability to work a flexible schedule, including store close, weekends and holidays

EOE/M/F/VET/DISABLED DRUG FREE WORK PLACE