Information Technology Sanford, North Carolina


Position at Pilgrim's

Pilgrim's is seeking Desktop Support for our (Site) location.




This position will manage all computer/network equipment including servers, switches, cabling, printers, and desktop systems at assigned locations.



  • Support and manage all computer/network components including servers, switches, cabling, and desktop systems at assigned locations
  • Program Cisco Switches for Local Area Network
  • Document Local Area Network at assigned location(s)
  • Document and maintain “Standard Operating Procedures” for site specific technologies in use at the facility.
  • Fundamental understanding of VLANS 
  • Work with end users and propose new hardware and software solutions to support the business.
  • Test all hardware and software modifications before they are introduced into production.
  • Provide hardware and software diagnostics for network, hardware, and software issues.
  • Manage technology projects in compliance with IT (Information Technology) standards
  • Provide hardware and network support for “Production Floor” computer systems.
  • Supporting all printer functions at assigned locations
  • Perform related tasks as required 


  • Three years related experience
  • Working/troubleshooting knowledge of Windows /2003/2008/2012 Server, Windows 7,8, and 10 and Office 2016, 2019, 0365.
  • Understanding and functional knowledge of Citrix desktop / client
  • Must have knowledge of Cisco Switch configurations and troubleshooting
  • Must have knowledge of Network cabling and connectivity
  • MCSE Certification is a plus; not required
  • A+ Certification is a plus; not required
  • Must have excellent communication skills both written and verbal
  • Must have strong customer support abilities
  • Must be willing to work in a plant / industrial environment
  • Must be willing to travel.

EDUCATIONAL REQUIREMENT: High School Diploma/GED; Associates degree or two years of college coursework within specific subject related to position functions.