TECHNICAL SERVICE MANAGER

Quality Assurance & Food Safety Lenoir, North Carolina


Description

Position at JBS USA

Technical Services Manager (Resume required for this position)
Responsibilities:
 
  • Maintain product integrity and food safety within the plant
  • Run quality control area and delegate tasks within the area
  • Organize and train all people within the quality assurance area
  • Work with operations to continue to strengthen the quality culture
  • Implement government mandates regarding quality control and food safety in all areas of the plant
  • Maintain effective communication channels between government and plant officials
  • Monitor all government regulations, programs, and policies regarding food safety both inside and out of the plant (FSIS, USDA, FDA, etc.)
  • Keep employees focused on HACCP and GMP procedures
  • Track microbiological trends, sanitation program performance, and product shelf life within plant and communicate results to plant team members and corporate quality assurance
  • Create and write quality control programs to be implemented plant and company wide
  • Adhere to specific customer request and specifications in reference to quality of products
  • Develop and organize different means of evaluating product quality and then develop better ways to produce products
  • Oversee all raw material claims and product/ingredient receiving
  • Evaluate sanitation and pest & rodent contractors’ performance to ensure they are completing their jobs in a safe, effective and professional manner
  • Prepare, implement and monitor standard operating procedures for each production area in the plant
  • Constantly review and update product quality control programs
  • Manage special projects regarding quality and food safety for the plant
  • Work tasks fluctuate depending on the direction of government officials, plant conditions, and business objectives
  • Responsible for ensuring that all areas of the plant are properly cleaned and sanitized
  • Conduct department meetings on a regular basis
  • Coordinate efforts implementing new products/process with respective parties (i.e. engineering, production, management, maintenance)
  • Develop, maintain and implement any programs relating to customer, or 3rd party requirements, to include leading audits and maintenance of SQF certification
  • Monitor, track and evaluate all SPC programs mandated relative to customer requirements or plant performance  
  • Other duties as assigned
 
Qualifications:
 
  • Background in Meat Science, Food Science or related science discipline preferred
  • Minimum 5-7 years of experience in the quality control area
  • HACCP certification
  • SQF Practitioner
  • Knowledge, background and expertise in pork and poultry operations is critical. 
  • Areas of knowledge must include HACCP, specification adherence to incoming raw materials, brine mixing procedures, trimming, chilling, styling & packaging specs, packaging modified atmosphere characteristics, final box/package configuration and shelf-life
  • Supervisory skills; good interpersonal relations; able to handle conflict.
  • Good verbal and written communication skills.
  • Team player with leadership skills
  • Experience in leading groups of QA employees, including setting team and individual objectives, managing individual and team performance and building a team approach to problem solving.
  • Outstanding communication skills in order to lead, engage and motivate individuals and/or teams.
  • Strong proficiency with personal computer software with knowledge of word processing, spreadsheet and multiple applications required.
  • Detail oriented and strong analytical skills.
  • Highly organized
  • Spanish/English bilingual desired but not required.
 
Physical Demands/Work Environment:
 
  • Frequently required to stand, walk, use hands and fingers to handle/feel items, reach with hands and arms, stoop, kneel, crouch, crawl, and talk or hear.
  • Office and plant setting: the plant environment will include wet or humid conditions (non-weather related), extreme cold (non-weather related), and working near moving mechanical parts
  • Noise level in the work environment is usually moderate but can be loud when in the production area.
 
EOE/Vets/Disability