TECHNICAL SERVICE MANAGER
Description
Technical Services Manager (Resume required for this position)
Responsibilities:
- Maintain product integrity and food safety within the plant
- Run quality control area and delegate tasks within the area
- Organize and train all people within the quality assurance area
- Work with operations to continue to strengthen the quality culture
- Implement government mandates regarding quality control and food safety in all areas of the plant
- Maintain effective communication channels between government and plant officials
- Monitor all government regulations, programs, and policies regarding food safety both inside and out of the plant (FSIS, USDA, FDA, etc.)
- Keep employees focused on HACCP and GMP procedures
- Track microbiological trends, sanitation program performance, and product shelf life within plant and communicate results to plant team members and corporate quality assurance
- Create and write quality control programs to be implemented plant and company wide
- Adhere to specific customer request and specifications in reference to quality of products
- Develop and organize different means of evaluating product quality and then develop better ways to produce products
- Oversee all raw material claims and product/ingredient receiving
- Evaluate sanitation and pest & rodent contractors’ performance to ensure they are completing their jobs in a safe, effective and professional manner
- Prepare, implement and monitor standard operating procedures for each production area in the plant
- Constantly review and update product quality control programs
- Manage special projects regarding quality and food safety for the plant
- Work tasks fluctuate depending on the direction of government officials, plant conditions, and business objectives
- Responsible for ensuring that all areas of the plant are properly cleaned and sanitized
- Conduct department meetings on a regular basis
- Coordinate efforts implementing new products/process with respective parties (i.e. engineering, production, management, maintenance)
- Develop, maintain and implement any programs relating to customer, or 3rd party requirements, to include leading audits and maintenance of SQF certification
- Monitor, track and evaluate all SPC programs mandated relative to customer requirements or plant performance
- Other duties as assigned
Qualifications:
- Background in Meat Science, Food Science or related science discipline preferred
- Minimum 5-7 years of experience in the quality control area
- HACCP certification
- SQF Practitioner
- Knowledge, background and expertise in pork and poultry operations is critical.
- Areas of knowledge must include HACCP, specification adherence to incoming raw materials, brine mixing procedures, trimming, chilling, styling & packaging specs, packaging modified atmosphere characteristics, final box/package configuration and shelf-life
- Supervisory skills; good interpersonal relations; able to handle conflict.
- Good verbal and written communication skills.
- Team player with leadership skills
- Experience in leading groups of QA employees, including setting team and individual objectives, managing individual and team performance and building a team approach to problem solving.
- Outstanding communication skills in order to lead, engage and motivate individuals and/or teams.
- Strong proficiency with personal computer software with knowledge of word processing, spreadsheet and multiple applications required.
- Detail oriented and strong analytical skills.
- Highly organized
- Spanish/English bilingual desired but not required.
Physical Demands/Work Environment:
- Frequently required to stand, walk, use hands and fingers to handle/feel items, reach with hands and arms, stoop, kneel, crouch, crawl, and talk or hear.
- Office and plant setting: the plant environment will include wet or humid conditions (non-weather related), extreme cold (non-weather related), and working near moving mechanical parts
- Noise level in the work environment is usually moderate but can be loud when in the production area.
EOE/Vets/Disability