TECHNICAL TRAINING MANAGER
Description
Technical Training Manager (TTP Mgr.)
Plan, direct, or coordinate the training and development activities and staff of the Technical Training Program for Supervisors (TTP).
Tasks
- Assess and Analyze training needs through surveys, interviews with employees, focus groups, or consultation with managers to develop new training programs or modify and improve existing programs.
- Design, plan, organize, or direct orientation and training programs for new and current supervisors.
- Offer specific training programs to help workers maintain or improve job skills
- Present information using a variety of instructional techniques or formats, such as role playing, simulations, team exercises, group discussions, videos, or lectures.
- Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
- Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
- Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
- Obtain, organize, or develop training procedure manuals, guides, or course materials, such as handouts or visual materials.
Knowledge
- Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
- Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Personnel and Human Resources — Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labor relations and negotiation, and personnel information systems.
Skills
- Learning Strategies — Select and use training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
- Instructing — Teach others how to do something.
- Active Listening — Give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Speaking — Talking to others to convey information effectively.
- Monitoring — Monitoring/Assessing performance of yourself or other individuals to make improvements or take corrective action.
- Coordination — Adjust actions in relation to others' actions.
- Reading Comprehension — Understanding written sentences and paragraphs in work related documents.
Abilities
- Oral Expression — Ability to communicate information and ideas in speaking so others will understand.
- Deductive Reasoning — Ability to apply general rules to specific problems to produce answers that make sense.
- Fluency of Ideas — Ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).
- Oral Comprehension — Ability to listen to and understand information and ideas presented through spoken words and sentences.
- Speech Clarity — Ability to speak clearly so others can understand you.
- Written Comprehension — Ability to read and understand information and ideas presented in writing.
- Written Expression — Ability to communicate information and ideas in writing so others will understand.
Work Activities
- Training and Teaching Others — Identify the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
- Communicating with Supervisors, Peers, or Subordinates — Provide information to senior management, operations management, supervisors, and stakeholders by telephone, in written form, e-mail, or in person.
- Establishing and Maintaining Interpersonal Relationships — Develop constructive and cooperative working relationships with others, and maintaining them over time.
- Coaching and Developing Others — Identify the developmental needs of others and coaching, mentoring, or otherwise helping others to improve their knowledge or skills.
- Getting Information — Observe, receive, and otherwise obtain information from all relevant sources.
- Thinking Creatively — Develop, design, or create new applications, ideas, relationships, systems, or products, including artistic contributions.
Detailed Work Activities
- Conduct opinion surveys or needs assessments.
- Evaluate training programs, instructors, or materials.
- Evaluate employee performance.
- Evaluate program effectiveness.
- Conduct employee training programs.
- Coordinate training activities.
- Develop training materials.
- Train personnel to enhance job skills.
Education & Experience
Education | Bachelor's degree preferred |
Related Experience |
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Work Styles
- Integrity — Job requires being honest and ethical.
- Leadership — Job requires a willingness to lead, take charge, and offer opinions and direction.
- Initiative — Job requires a willingness to take on responsibilities and challenges.
- Dependability — Job requires being reliable, responsible, and dependable, and fulfilling obligations.
- Adaptability/Flexibility — Job requires being open to change (positive or negative) and to considerable variety in the workplace.
- Cooperation — Job requires being pleasant with others on the job and displaying a good-natured, cooperative attitude.
- Relationships — Job allows employee to provide service to others and work with co-workers in a friendly environment.
- Achievement — Job is results oriented and allows employee to use their strongest abilities, giving them a feeling of accomplishment.
- Independence — Job allows employee to work on their own and make decisions.
COMPENSATION & BENEFITS:
- Benefits: Vision, Medical, and Dental coverage begin after 60 days of employment;
- Paid Time off: sick leave, vacation, and 6 company-observed holidays;
- 401(k): eligible after the 1st day of employment
- This position is eligible to participate in the Company’s annual bonus plan; the amount of bonus varies and is subject to the standard terms and conditions of the incentive program.
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EOE/VETS/DISABILITY