Estate Host- Gran Moraine (Seasonal)
Description
About Gran Moraine Winery
At Gran Moraine, we pride ourselves on producing experiential art in the form of Chardonnay, Pinot Noir, and sparkling wines made to express the exceptional terroir of our Yamhill-Carlton estate vineyards. We are less about consumer transactions and more about bringing the feels. Our art is fueled by our team’s wicked sense of humor, mad forklift skills, and a love of obscure English vocabulary. Impromptu haikus, dance breakouts, and music jams are the norm here. If you’re lucky, you might even witness our winemaker break out his favorite move, the Winery Hose Roll. In addition to our unabashedly awesome culture, you’ll have the unique opportunity to work for a boutique, high-touch winery and tasting room with the resources of a larger company, Jackson Family Wines.
At Gran Moraine, we pride ourselves on producing experiential art in the form of Chardonnay, Pinot Noir, and sparkling wines made to express the exceptional terroir of our Yamhill-Carlton estate vineyards. We are less about consumer transactions and more about bringing the feels. Our art is fueled by our team’s wicked sense of humor, mad forklift skills, and a love of obscure English vocabulary. Impromptu haikus, dance breakouts, and music jams are the norm here. If you’re lucky, you might even witness our winemaker break out his favorite move, the Winery Hose Roll. In addition to our unabashedly awesome culture, you’ll have the unique opportunity to work for a boutique, high-touch winery and tasting room with the resources of a larger company, Jackson Family Wines.
SUMMARY:
Gran Moraine is a multi-generational, family-owned winery that produces wines with authenticity and exceptional pedigree. We are searching for a dynamic wine sales professional possessing the ability to work in a fast-paced environment focusing on curating exceptional experiences and providing best-in-class customer service. Applicants must be effective self-starters, confident in their ability to sell premium wine, and work in a team-oriented environment. This position is responsible for hosting tastings and providing memorable experiences for our guests, developing new relationships with clients in-person, via phone and through email outreach. Our team respects, celebrates, and takes pride in each other’s differences, we nurture a culture that embraces fairness, acceptance and belonging. Come join our preeminent group of passionate, trusted, and respected wine industry professionals!
ESSENTIAL RESPONSIBILITIES:
- Curates and maximizes in-person experiences and outbound sales campaigns to meet or exceed monthly/annual sales targets.
- Strengthens preexisting member and collector relationships, while establishing new relationships via phone and email.
- Provides excellent customer service to guests while supporting Club Manager and Estate Manager with service inquiries from guests.
- Assists in phone and email outreach during Club shipments and new wine releases.
- Develops referral partners through business development activities to drive sales and awareness for the property.
- Assists in hospitality events, calls, and digital communications in a manner that is well organized and consistent with winery expectations.
- Offers exemplary customer service at all touch points that provides customized customer support.
- Supports other team members with training on wines and process to ensure efficient and cohesive customer service.
- Supports trade hospitality events as needed, and other duties as assigned.
REQUIREMENTS:
- 2+ years related experience preferred in sales, customer service or hospitality.
- Knowledge of wines and ability to tell the story that promotes loyalty and sales.
- Able to work a flexible schedule including weekends.
- Competency in Point of Sales systems, Microsoft Office, including Excel, Word, and Outlook.
- Outstanding ability in customer service and working with the public.
- Commitment to excellence, high standards and working effectively with a team.
- Strong organizational, problem-solving, multi-tasking and analytical skills.
- Flexibility and ability to manage changing priorities with enthusiasm.
- Must be fluent in English.
- Able to stand and walk for long periods of time and lift up to 50 pounds repeatedly.
Wage Transparency:
The target base pay for this role is $20.00 per hour. Compensation will be determined by candidate experience, skills, and location.
At Jackson Family Wines, we respect, celebrate, and take pride in each other’s differences. Together we nurture a culture that embraces fairness, acceptance and belonging. We believe that diversity, equity, and inclusion drive our best innovation, enrich our employees, and connect us to our customers and global community. We aspire to evolve in our commitment for a better future and one that is rooted for good.