eCommerce Operations Assistant -

Operations Austin, Texas


Position at

Ziff Davis Commerce is looking for an eCommerce Operations Assistant to support our growing Production/ e-Commerce Team. This position requires a passion for online publishing, exceptional eye for detail, exceptional copywriting ability, superior editing chops, knowledge of affiliate marketing and affiliate networks, some web merchandising and content management experience, knowledge and a love of online shopping, and the ability to thrive in a deadline driven environment. 


At Ziff Davis, we make sure all commerce operations are executed with the highest level of quality and accuracy by employing a broad range of skill sets that match the merchandising and content management needs of each unique website. You will be expected to:

  • Provide exceptional support to the various Ziff Davis websites via email
  • Update and create content within multiple Content Management Systems
  • Update product pricing, product links, special offers, and coupon codes as necessary;
  • Review daily reports that identify bad links, poor offer performance, and other areas for improvement, then execute effective solutions that meet merchandising and operational goals;
  • Respond to internal requests to improve or add affiliate links to ZD commerce websites;
  • Perform copywriting and editing duties as assigned;
  • Find and/or create commissionable links in multiple affiliate networks
  • Manage shared spreadsheets and documents
  • Perform other duties as necessary.


  • 1-2 years experience working in a high-volume ecommerce setting where speed and especially accuracy are essential.
  • Some experience with content management systems or backend website maintenance.
  • Advanced beginner experience with Excel and Google Spreadsheets, plus the ability to use a search engine competently to research products and services on the Web. (V:Lookups and Pivot Table experience a plus.)
  • You know how to build hyperlinks, and you have an understanding of link structure
  • You've earned a degree, and you're ready to be a part of something exciting. Special consideration will be given to candidates with degrees in Business Administration, Marketing, English and Journalism
  • You have impeccable communication and proofreading skills
  • You have exceptional problem-solving skills
  • Ability to work independently
  • You have an eye for merchandising and a passion for online shopping
  • You keep up with the latest trends in clothing, electronics, technology, and consumer goods