Product Manager

Product Management Vancouver, British Columbia


Position at j2 Cloud Services

 The Product Manager will be responsible for the product planning and execution, including but not limited to assessing customer needs, analyzing cybersecurity market trends and acting on the user’s behalf to prioritize product requirements. The product manager has to serve as the contextual expert and define the product vision, working collaboratively with engineering, sales and marketing to ensure that revenue and customer satisfaction goals are met.

  • Demonstrate knowledge of  security industry in terms of buyers, partners, vendors and trends with desired focus on email and endpoint malware protection and antivirus.
  • Own the product roadmap including feature definition and prioritization for assigned products.
  • Author Product Requirement Documents (PRDs) with required and desired features sets based on market research and input via user feedback, sales input and credible industry sources.
  • Create and deliver business cases for new product proposals that include:
    • Market sizing
    • User problem definition
    • User and buyer personas
    • Competitive Analysis
    • UX and product flow
    • Sales, distribution and channel strategy
  • Facilitate partnerships and licensing opportunities to meet market demands and product strategy
  • Be a subject matter expert with respect to the industry and the competition
    • Deliver quarterly updates regarding assigned products’ functionality versus the competition
    • Quantify the big picture thinking in terms of emerging industry trends
  • Deeply understand customer workflows and discover unarticulated customer needs
    • Translate customer needs into user stories for use by the engineering team


  • 5 years of software industry experience with 2 years being in cybersecurity – any of the following areas: incident response, customer support and sales engineering
  • Experience in Product Management in any of: Email, Endpoint, Network Security products and solutions
  • Experience in agile product development methodology (Scrum, Kanban or Lean startup)
  • Ability to write requirements, use cases, user stories clearly with very strong writing skills overall
  • Communicate with product stakeholders, prospects and customers. Clearly describe complex technical problems in non-technical terms.
  • Knowledge of basic operating systems, network function and architecture
  • Bachelor’s degree or 5 years of experience


  • Understands modern malware exploit technologies and their defenses
  • Product and/or technology strategy experience 
  • MBA degree is a plus