Regional Account Manager

Sales Almere, Netherlands


Position at J2 Cloud Services

Regional Account Manager - Western Europe - KeepItSafe

Who are we?

KeepItSafe is one of J2 Global’s Cloud backup brands who provide Cloud Backup & Disaster Recovery with products such as Veeam Cloud Connect.

We operate globally with more than 20 data centre locations and pride ourselves in offering the best customer managed services and monitored support. If you would like to know more please visit our website and feel free to have a look around

Our Mission…

We’re on a mission to protect our customers’ data, 24/7, from anything — natural disasters, cyber-attacks and ransomware, human errors or system corruption. If disaster does strike, we’re there — at a moment’s notice — to restore everything

Why we need you!

As our Regional Account Manager you will have the exciting opportunity to be part of our international sales team and take full responsibility for managing our customer accounts across Western Europe (Netherlands, UK and Ireland). Your goal will be to boost customer happiness and retention providing them with an exceptional customer journey. 

You will support our mission by contributing to day-to-day sales operations – channel management as well as direct B2B sales.

The day to day…

  • Manage a portfolio of an existing customer base, both channel partners and direct customers
  • Develop a sales pipeline and produce results through the channel partners and some direct business
  • Nurture relationships with current partners and key clients
  • Liaise with the marketing department on sales campaigns and partner/customer acquisition strategies
  • Manage the administrative handling of the quotation and order process
  • Take care of the service and complaint handling
  • Minimize churn through necessary retention activities
  • Work closely with the technical support and finance teams on the service and pre-sales processes
  • Weekly reporting on individual and team sales, pipelines and other metrics
  • Occasional travel within the territory to meet with key partners and end customers
  • Take the initiative to thoroughly learn the market (competitors, products, and services available)
Qualifications, Knowledge, Skills & Experience.The shopping list!
  • Ambitious professional with B2B sales experience preferably working with customers in the UK and Ireland
  • 3+ years’ sales experience working in a fast-paced, challenging & high performance environment
  • Experience working within the IT (channel) cloud industry with cloud backup being a desirable
  • Proven successful experience with pipeline management with new sales, cross- and upsell
  • Excellent communication, relationship building and influencing skills
  • Dutch fluency with native English (preferred) or excellent knowledge of written and spoken English
  • Ability to work as part of a team across various locations and take full responsibility and own your results
  • Proficient IT skills in MS Office, Salesforce, G-Suite, Zoom
What’s in it for you?

At J2 Global, we work in a culture of collaboration and welcome those who desire to join our growing global community. We seek enthusiastic individuals with an entrepreneurial spirit looking for an environment that rewards your best work.

J2 Global is a technology-driven company built on entrepreneurial spirit, hard work and collaboration. We hire the best and brightest because we know it takes great people to make a great company. Through offerings from robust cloud-based brands, our technology and media content provides services and information that allows millions of people to stay connected, informed and empowered around the world.

Want to know more? Click to apply and let’s get started or by all means reach out via email to Rachel Kerrigan on LinkedIn if you have any questions.