Accounts Receivable Specialist

Accounting Santry, Dublin


Position at j2 Cloud Services

About us:

At j2 Global®, we work in a culture of collaboration and welcome those who desire to join our growing global community. We seek enthusiastic individuals with an entrepreneurial spirit looking for and environment that rewards your best work.

j2 Global offers competitive salaries, health benefits, and company-sponsored events. If you are seeking a dynamic work environment where you can see the direct impact of your performance, then j2 is the place for you. We offer a fun and friendly working environment where individuals are given the opportunity to learn, grown and build on their skills.

j2 Global is a technology-driven company built on entrepreneurial spirit, hard work and collaboration. We hire the best and brightest because we know it takes great people to make a great company. Through offerings from robust cloud-based brands, our technology and media content provides services and information that allows millions of people to stay connected, informed and empowered around the world.

We are seeking a full time permanent Accounts Receivable Specialist for our Keep it Safe Backup Business. The position reports into the Accounts Receivable Manager for J2 Global Ireland based in Santry, Dublin.

Key Responsibilities:

  • Responsible for cash collections and outstanding AR balances in Zuora for Keep it Safe Norway
  • Liaising with sales on a weekly basis in order to manage monthly suspensions and closures of unpaid accounts
  • Reporting collections and outstanding AR balances to the AR Manager
  • Liaise with the external collections agency to ensure collection targets are achieved
  • Downloading banks daily & updating customer accounts with receipts received
  • Weekly cash reporting and forecasting
  • Monitor all customer queries, investigate and allocate to the appropriate function necessary & respond to all queries in the agreed SLA
  • Follow up of litigations cases and judicial redress/liquidation cases
  • Ensure credit/write-off process is being managed in line with company policy
  • Assist with testing and projects as required
  • On boarding of customers from acquisition’s
  • Process improvements
  • Other Ad-hoc duties

About you:

  • The ideal candidate will have strong experience in a collections/accounts receivable  background. 
  • Billing and reconciliations experience is also required.
  • Candidates should have experience using medium/large accounting packages - knowledge of Zuora/Oracle/Navision a plus. 
  • You should have the ability to work both independently or as part of a team.
  • Ability to multitask under pressure in a fast paced working environment.
  • You must be PC proficient and have working knowledge of Microsoft office tools such as Excel, Outlook and Word.
  • The role requires individuals to handle customer service queries over the telephone and through email. You must have excellent communication skills and have the confidence to provide the necessary support.
  • Must be detail oriented with strong communication and analytical skills.
  • Fluency in  Norwegian/ Swedish or Danish would be beneficial.