Accounts Receivable Specialist - French speaker

Finance Santry, Dublin


Position at j2 Cloud Services


We are seeking a full time permanent AR Specialist for our Firstway Digital Ltd, RTE and Frontsafe portfolios

The position reports into the Collections Team Lead for J2 Global Ireland based in Dublin

The successful candidate will be responsible for billing, collections and cash applications for these portfolios


  • Responsible for billing collections and cash applications
  • Liaising with sales on a weekly basis in order to manage monthly suspensions and closures of unpaid accounts
  • Reporting collections and outstanding AR balances to the AR Manager
  • Liaise with the external collections agency to ensure collection targets are achieved
  • Downloading banks daily & updating customer accounts with receipts received
  • Monitor all customer queries, investigate and allocate to the appropriate function necessary & respond to all queries in the agreed SLA
  • Develop and maintain good working relationships with external customers as well as internal colleagues
  • Follow up of cases with debt collection
  • Ensure credit/write-off process is being managed in line with company policy
  • Assist with testing and projects as required
  • On boarding of customers from acquisition’s
  • Process improvements
  • Other Ad-hoc duties

Job requirements and Experience:

  • Very strong experience in collections/ accounts receivable to include billing is key
  • Fluent French and English (both verbal and written)
  • A proven record of delivering exceptional customer service
  • Reconciliation experience
  • Experience using medium/large accounting packages, knowledge of Oracle Financials a plus
  • Must have excellent MS Excel skills and be proficient in Word
  • Self-starter with the ability to multitask under pressure in a fast paced environment
  • Must be detail oriented with strong communication and analytical skills
  • Positive attitude, team player with an elevated level of initiative, energy and enthusiasm

About us:

At j2 Global®, we work in a culture of collaboration and welcome those who desire to join our growing global community. We seek enthusiastic individuals with an entrepreneurial spirit looking for and environment that rewards your best work.

j2 Global offers competitive salaries, health benefits, and company-sponsored events. If you are seeking a dynamic work environment where you can see the direct impact of your performance, then j2 is the place for you. We offer a fun and friendly working environment where individuals are given the opportunity to learn, grown and build on their skills.

j2 Global is a technology-driven company built on entrepreneurial spirit, hard work and collaboration. We hire the best and brightest because we know it takes great people to make a great company. Through offerings from robust cloud-based brands, our technology and media content provides services and information that allows millions of people to stay connected, informed and empowered around the world.