Accounts Receivable Specialist

Accounting Drexel Hill, Pennsylvania


Description

Position at J2 Cloud Services

The Accounts Receivable Specialist is responsible for collections, posting receipts, clearing unapplied cash, and other billing related items for customers.

Job Duties:

  • Process and post payments to customer accounts including cash, checks, wires, bank transfers and credit card transactions.
  • Respond to customer billing questions, customer disputes and escalate to supervisor or manager as needed.
  • Assist in the mailing of the invoices to customers and processing all administrative materials as required
  • Quality assurance of monthly invoices generated from various billing platforms
  • Maintain Accounts Receivable policies, procedures, and controls
  • Assist in Collection of Accounts Receivable
  • Monitor and manage unapplied cash on a monthly basis

Job or Project Requirements and Experience:

  • Experience in posting and applying cash receipts and credit cards
  • Experience with Oracle Financials software is a plus.
  • Excellent customer service and problem solving skills
  • Must have strong analytical and be able to multi-task
  • Strong organizational, verbal and written communication skills, attention to detail and strong consistent performer, desire to learn. Willingness to go to the “extra mile” to get the job done right
  • Ability to work through issues with customers, employees, and colleagues in a calm, proficient and effective manner
  • Ability to work in a fast-paced environment at a company growing in revenue

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