Account Receivable Specialist

Finance Drexel Hill, Pennsylvania


Description

Position at j2 Cloud Services

Accounts Receivable Specialist


The Accounts Receivable Specialist is responsible for customer inquiries, posting receipts and other billing related items for customers.  The successful candidate will have strong organizational, verbal and written communication skills, attention to detail and the desire to learn.


Job Duties:

  • Process and post payments to customer accounts including cash, checks, wires, bank transfers and credit card transactions.
  • Generate ad-hoc manual invoices, credit memo’s and debit memo’s for customers
  • Respond to customer billing questions, customer disputes and escalate to supervisor or manager as needed.
  • Assist in the mailing of the invoices to customers and processing all administrative materials as required
  • Quality assurance of monthly invoices generated from various billing platforms
  • Maintain Accounts Receivable policies, procedures, and controls
  • Preparing customer billing reports using Excel to customers specification
  • Work closely with sales department

Experience and Education:

  • High School Diploma Required
  • Experience in posting and applying cash receipts and credit cards
  • Minimum of one (1) year in cash reconciliation
  • Experience with Oracle Financials software is a plus
  • Must have strong work ethic
  • Excellent customer service and problem solving skills
  • Must have strong analytical and be able to multi-task
  • Strong organizational, verbal and written communication skills, attention to detail and strong consistent performer, desire to learn. Willingness to go to the “extra mile” to get the job done right
  • Ability to work through issues with customers, employees, and colleagues in a calm, proficient and effective manner
  • Ability to work in a fast-paced environment at a company growing in revenue
  • Large company experience with high volume transactions highly is a must
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