Business Intelligence Analyst

Operations Guadalajara, Jalisco


Description

Position at J2 Cloud Services

Do you enjoy solving complex problems with data? Do you consider yourself who is an analytic thinker? If yes, then we would love to hear from you! J2s’ Cybersecurity division protects over a million users each and every day. As a business analyst, you will play a strategic role in the company’s financial and market dominance. We use data to make decisions empowering our teams to make the best decisions and review previous performance.

The Role:

As a member of the team, you will be supporting sales, operation, and leadership in both ad-hoc and long-term projects. Your work will be critical in empowering critical decisions with thoughtful, analytical retrospective and future-looking analysis. We rely on data to measure our success through the entire customer lifecycle.

Responsibilities

  • Work closely with the sales, marketing, and leadership teams to assist on complex problems
  • Work with our BI team to automate legacy data pipelines as well as new-tech systems
  • Design, analyze, and interpret the results of experiments
  • Create analyses that tell a “story” focused on insights, not just data
  • Influence strategy and prioritization through data
  • Develop and track key financial and operational KPIs across the team to track goals, milestones, and accomplishments
  • Assist in sales forecasting, pipeline reporting, and LTV expansion opportunities

Must Haves:
  • At least 1+ years experience in Microsoft Excel, particularly with functions such as VLookup and Pivot Tables
  • Mastery of numbers. Pairing a technical understanding with a strong business acumen advising on ad-hoc requests or developing new ways of looking at the business
  • Knowledge of SQL
  • Process-oriented, comfortable working with large data sets and making data-driven decisions
  • Business-first mindset
  • Naturally inquisitive and able to understand the question behind the question

Nice to Haves:
  • Knowledge of R or Python
  • Prior experience in a software subscription business
  • Experience with data visualization software such as Tableau or Domo
  • Familiarity with data preparation software
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