MLR Manager - Everyday Health

Sales Remote - United States Asheville, North Carolina


Position at Everyday Health - Professional

Everyday Health Group (EHG) is a recognized leader in patient and provider education and services attracting an engaged audience of over 60 million health consumers and over 800,000 U.S. practicing physicians and clinicians. Our mission is to drive better clinical and health outcomes through decision-making informed by highly relevant information, data, and analytics. We empower healthcare professionals and consumers with trusted content and services delivered through Everyday Health Group’s world-class brands.


Everyday Health Professional is looking for an MLR Manager. This is a key client-facing role responsible for shepherding branded communications through rigorous internal development and Q&A culminating in client submission and review processes.


Serves as the key MLR Manager for select accounts and is responsible for day-to-day guidance and implementation of projects through the approval and triage process.  Direct Supervisor to one or more Associate or Coordinator level team members. This position will ensure quality and consistency at the development and review stages of project and provide leadership and oversight to their direct report.

  • Reviews creative revisions to copy and final art to ensure materials meet OPDP requirements thereby exceeding client expectations
  • Establishes and oversees compliance with brand and positioning for correctness, consistency and completeness in association with content/claims and fair balance
  • Prepares, annotates, monitors and submits regulatory filings and documents using advanced knowledge of client regulatory standards and submission requirements; specifically for more complex brands
  • Evaluates adequate presence and size of fair balance in relationship to claims being made
  • Accountable for submission readiness that includes substantiated claims, referencing and annotations
  • Verifies accuracy and acceptance of references to conform to AMA Style Guide
  • Maintains a knowledge base regarding FDA Regulations 
  • Writes, updates, and distributes to product team members-specific brand guidelines, incorporating client medical/legal/regulatory requirements and feedback
  • Understands clients regulatory submission process and timelines
  • Ensure compliance with global regulatory requirements and adherence to regulatory internal policies and processes, and coordinate regulatory compliance activities at a global level
  • Reads creative briefs and understands the purpose/intent
  • Reads appropriate subject matter to further understand disease state to assist in content management
  • Participates and leads the facilitation with key stakeholders and provides support for solutions, alignment and consensus
  • Provides promotional guidance and expertise to drive quality, consistency, and speed of projects
  • Works with the QA team to provide timelines and status updates via Jira & Ziflow systems 
  • Checks graphs, charts and tables to ensure data is displayed clearly, correctly and mathematical calculations are accurate
  • Proactively address issues, gaps, options for an optimal and timely submission and approval
  • Discretion: exercises good judgment with when to apply standards and when to leave alone
  • Works on multiple programs, prioritizes work effectively and communicates clearly and professionally with clients, team members and cross functional partners  
  • Offers effective management to direct report(s); including weekly 1:1 meetings, training, program oversight and guidance
  • Subject Matter Expert within the Regulatory environment



  • Bachelor’s degree in a related discipline (or Associates degree + adequate work experience)
  • Strong and responsive communication 
  • Strong attention to detail
  • High level of organization
  • Project Management Skills/Training is a plus
  • Extremely detailed oriented  
  • Ability to juggle multiple priorities and deadlines
  • Self-Directed
  • Articulate and confident in both written and verbal communications
  • Ability to work under tight deadlines with positive attitude
  • Tech savvy; able to navigate submission systems

The most important skills required are concerned with self-motivation, team-work, prioritization and the management of diverse tasks.  This person must have the ability to work under pressure, utilize effective time management and organization client-focus and a willingness to take ownership of projects.

The most important attributes required include pro-activity, enthusiasm, commitment, an orientation towards achieving results/fulfilling objectives, and having the drive to succeed.


Our Culture and Values

We love collaboration, always desire to understand the business problem we’re solving, push decisions down as low as possible, and want to further our culture of innovation and experimentation.  We created our values together, to embody both our audience goals and our workplace aspirations: to promote diversity and create opportunities; to be authentic; to enable wellness; to ignite passion and reimagine possibilities; to be results driven with a bias toward action; and to inspire connectedness.

About Everyday Health

At Everyday Health Group, a division of J2 Global®, we work in a culture of collaboration and welcome those who desire to join our growing global community.  We believe in careers versus jobs and people versus employees.  We seek enthusiastic individuals with an entrepreneurial spirit looking for an environment that rewards your best work. 

Everyday Health offers competitive salaries in addition to robust health and wellness focused benefits including medical, dental, vision, life and disability benefits; Flexible Spending accounts, 401(k) with company match, an Employee Stock Purchase Plan, Pregnancy and Parental leave, 

Family Planning Support via Maven, Flexible Time Off, Volunteer Time Off, Fitness Reimbursement as well as employee-focused engagement and education programs, including Employee Resource Groups and company-sponsored events. If you’re seeking a dynamic work environment where you can see the direct impact of your performance, then Everyday Health is the place for you.

Everyday Health Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive and equitable environment for all employees.  

This is a remote/office-based position which may be performed anywhere in the United States except within Colorado.