Research Director, Human Capital Management

Research Boston, Massachusetts Seattle, Washington Austin, Texas Drexel Hill, PA Denver, Colorado


Position at Spiceworks

***In terms of logistics, all interviews will take place over phone or video due to the coronavirus**

Spiceworks, Ziff Davis is a safe, inclusive place for people of all backgrounds and walks of life. We strongly encourage you to apply if you are from a marginalized or underrepresented group, particularly in the technology industry. Some candidates may see a long list of job requirements and feel discouraged because they don't match every single bullet point -- we ask: please apply anyway. We're flexible on location wherever possible - we are a Work From Anywhere company. We don't believe in a "perfect" candidate and we embrace our "Evolve and Adapt Quickly" core value, so if you believe that this is a role that you'll be excited to work in every day, want to be a part of a culture like ours, and will be relentless about Pushing Boundaries to succeed, please apply. 

Who we are: Spiceworks Ziff Davis (SWZD) is the trusted global marketplace for connecting technology buyers and sellers across all marketing channels. We provide the valued information IT and business decision makers need to research, buy, and manage technology while delivering the intelligence and insights technology brands need to create and sell better products and services. By combining the breadth and depth of the Spiceworks Community with expert content, trusted 1st party data, and proven lead generation capabilities, Spiceworks Ziff Davis is uniquely positioned to help technology buyers and sellers to grow their businesses.

Who you are:

Research analysts with deep industry knowledge are a vital part of our team, directly influencing the quality of our market-facing reports and client partnerships. Analysts strive for the best by continuously monitoring evolving market trends and best practices. They go the extra mile to blend data with their own expertise and insights to develop industry-leading trusted research content and advisory.  The end goal is to produce highly relevant insights that technology buyers can rely on to make educated purchase and renewal decisions.

Your day-to-day

Human capital management (HCM) analyst is a highly-visible role interacting with leading HCM technology users and vendors. Among the responsibilities for the role are:

  • Track and monitor emerging trends and technologies within the HCM space. Key topics include:
    • Talent acquisition
    • Talent management
    • Employee engagement
    • Recruitment process management
  • Conduct market research on technology trends and business processes (surveys, qualitative in-depth interviews)
  • Analyze research findings and draw inferences and conclusions in response to the research query
  • Write cohesive reports that illustrate the learnings, and build content that educates the community
  • Present your findings (by phone, in-person and in industry conferences) to technology end-users, software vendors and the marketplace
  • Build and manage a technology vendor landscape to track market trends and maintain a research editorial calendar
  • Conduct statistical analysis from data collected
  • Actively contribute to relevant client engagements related to sales discovery and/or strategic relationship building

Must have characteristics:

  • Highly Intelligent - there’s just no substitute for smarts
  • Sense of urgency - being smart is great, but we also want people who get things done
  • Integrity - in all that you do. We know our employees make our business, and expect everyone to act with integrity and candor to deliver consistent and top-notch value to our clients
  • Highly organized, detailed oriented, and tasks-driven
  • Market-facing – be comfortable and experienced in sharing your insights by writing and speaking

Must have qualifications:

  • 7+ years of relevant work experience in human capital management as a technology solution provider, industry analyst or HR practitioner
  • Experience in producing written industry analysis
  • Excellent oral communication and interpersonal skills (presenting to and interfacing with clients)
  • Strong analytical and problem-solving skills (kind of goes without saying, but we’re saying it anyway)
  • BS or higher with a strong record of academic achievement
  • Highly proficient in using workplace productivity software such as Microsoft Office products

Some great to haves:

  • Experience in managing and delivering customer projects
  • Marketing experience with a human capital management software/technology company
  • Desire to learn and stay up-to-date with top B2B marketing best practices to help our clients succeed