Sales Engineer, EMEA

Sales United Kingdom


Description

Position at Ekahau

Ekahau pioneered the wireless software design space, and today is the global leader in solutions for enterprise wireless network design and troubleshooting. More than 15,000 customers, including 30% of Fortune 500 companies, run their networks with Ekahau's Wi-Fi planning and measurement solutions.  Our software and hardware solutions design and manage superior wireless networks by minimizing network deployment time and ensuring sufficient wireless coverage across all industries, project sizes, building infrastructures and levels of complexity. Ekahau combines the benefits of a well-established company with the freedom and fun of a startup. When working at Ekahau, you’ll be surrounded by the smartest folks in the industry. Visit us at https://www.ekahau.com/

As a fast-growing industry leader, we are seeking a seasoned, highly motivated and technically skilled Pre-Sales/Systems Engineer. The successful candidate will be the primary technical resource throughout the sales process. Core duties include proposing, designing, and presenting technical solutions that address a customer’s business and technical requirements including on-line demos, support at trade shows, and supporting channel partners. In this role, you will work in close collaboration with the Ekahau field sales and channels team to deliver high impact business results.

Accepting applications for remote candidates within Europe. This position can be located in Europe, close to a major airport. 

Essential Job Functions:  

  • Talk Wi-Fi with other engineers: build and deliver custom presentations and demonstrations to customers and prospects by matching specific client business requirements into effective technical solutions.  
  • Proactively and effectively identify customer needs by understanding the business issues and drivers behind specific requests.  
  • Possess the knowledge and expertise of Ekahau solutions.  
  • Work closely with Product Development and Marketing teams to stay current on all Ekahau product features and offerings.  
  • Provide input to Product teams on client needs and industry trends for product enhancements. 
  • Support Ekahau’s technology partner relationships with Cisco, HP/Aruba, Ruckus, Extreme and others.  
  • Be recognized as the technical point of contact and technology/market expert by customers and partners.
  • Maintain high-level knowledge of competitive product lines, especially as it relates to technical strengths and weaknesses of the competitor's products.  
  • Provide continuous knowledge transfer to the sales force regarding technical aspects and benefits of Ekahau’s products and services.  
  • Participate in technical marketing: write blogs, white papers, and training material.  
  • Stay up to date with all the latest in Wi-Fi.  
  • Participate in industry trade shows; network with fellow Wi-Fi engineers.

Qualifications, Requirements, & Skills:  

  • Bachelor's degree in Computer Science or a related technical field, or equivalent practical experience.  
  • Strong experience with Wi-Fi technology, especially Wi-Fi network design and management is required.  
  • Significant professional experience in a sales engineering, technical account management or professional services role, focused on supporting sales to enterprise accounts and channel partners in the wireless/WiFi space.  
  • Travel up to 40% to client sites, partners, industry events and trade shows.  
  • Excellent communications skills for product demonstrations and presentations to customer (technical and non-technical) and reseller audiences. This role requires an ability to understand and articulate both the business benefits and technical advantages of the Ekahau solution.  
  • Strong written skills for RFP responses, proposals, pricing, and gathering technical requirements.  
  • Ability to understand and solve complex technical challenges. 
  • Self-motivated to follow customer questions to closure. 
  • Full professional fluency in English required and professional fluency in French or other EMEA languages a plus.
  • Experience with the setup and maintenance of Wi-Fi infrastructure.
  • Any industry certifications from Cisco, HP/Aruba, Ruckus, CWNP, Aerohive, or Extreme preferred. 
  • Ekahau ECSE certification is highly preferred.

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