Inside Sales Executive (French)

Sales Santry, Dublin


Position at J2 Cloud Services


The Sale Executive is the person in charge of managing J2 Global’s relationships with its many Direct and Channel Fax customers. You would be in charge of building & maintaining the long-term relationships with customers and staying close and engaged with our customers. You would be in charge of finding new business opportunities, be assigned specific prospects, and retaining the existing customer base. Tasks are varied, as the Sale Executive are the link between the customer and the company, and will need to be aware of all aspects of how the Business operates.

Job Duties:

  • Generate sales among your nominated accounts, including upsetting and cross-selling and New Business Sales
  • Operates as the point of contact for assigned customers
  • Develops and maintains long-term relationships with accounts
  • Makes sure clients receive requested products and services in a timely fashion
  • Communicates client needs and demands to employer company
  • Forecasts and tracks client account metrics
  • Manage projects within client relationships, working to carry out client goals while meeting company goals
  • Identifies opportunities to grow business with existing clients
  • Coordinate with staff members working on the same account to ensure consistent service
  • Service multiple clients concurrently, often meeting deadlines
  • Keep records of client transactions
  • Deals with Direct Customers, and also Channel partners

Key Requirements:

  • Ability to negotiate at a high-level internally with customers
  • Maintain a strong working relationship with Partner Re-Sellers
  • Previous Experience in dealing with corporate sales teams
  • Must be familiar with billing programs, CRM systems and sales systems
  • Confident in interacting with customers by telephone, presenting in formation to clients and colleagues
  • Well Organized & Self Assured
  • Capable of multitasking
  • Driven to achieve goals and targets
  • Good with MS - Excel, Word, Outlook
  • Fluency in English & French is essential, with an additional EU language being a benefit