Accounts Receivable Specialist

Finance Santry, Dublin


Description

Position at j2 Cloud Services

Overview

j2 is seeking a full-time permanent AR Specialist.  The position reports into the A/R Manager for J2 Global Ireland based in Dublin. The successful candidate will be responsible for billing, collections and cash applications for European portfolios.



Key responsibilities

  • Responsible for billing, collections and cash applications
  • Reporting collections and outstanding AR balances to the AR Manager
  • Liaising with sales on a weekly basis in order to manage monthly           suspensions and closures of unpaid accounts
  • Downloading banks daily & updating customer accounts with receipts received
  • Monitor all customer queries, investigate and allocate to the appropriate function necessary & respond to all queries in the agreed SLA
  • Develop and maintain good working relationships with external customers as well as internal colleagues
  • Follow up of cases with debt collection with the external collections agency
  • Ensure credit/write-off process is being managed in line with company policy
  • Managing Direct Debit and Credit Card processing
  • Assist with testing and projects as required
  • Onboarding of customers from acquisition’s
  • Process improvements
  • Other Ad-hoc duties

Key Requirements and Experience:

  • Very strong experience in collections/ accounts receivable to include billing is key
  • A proven record of delivering exceptional customer service
  • Reconciliation experience
  • Experience using medium/large accounting packages, knowledge of Oracle  Financials a plus
  • Must have excellent MS Excel skills and be proficient in Word
  •  Self-starter with the ability to multitask under pressure in a fast paced environment
  • Must be detail oriented with strong communication and analytical skills
  • Positive attitude, team player with an elevated level of initiative, energy, and enthusiasm