Accounts Receivable Specialist

Finance Los Angeles, California


Position at J2 Cloud Services

The Accounts Receivable Specialist is responsible for all aspects of billing processes, assessing customer credit worthiness, customer inquiries, post receipts and other billing related items for Domestic and International Corporate Customers in various currencies.

Job Duties:

  • Process and post payments to customer accounts including cash, checks, wires, bank transfers and credit card transactions.
  • Send out notifications for credit card declines
  • Generate ad-hoc manual invoices, credit memo’s and debit memo’s for customers
  • Respond to customer billing questions, customer disputes and escalate to supervisor or manager as needed.
  • Run credit checks on customers, approve credit applications and assign credit limits for the customers including preparing reports on credit ratings on customers.
  • Assist in the mailing of the invoices to customers and processing all administrative materials as required
  • Quality assurance of monthly invoices generated from various billing platforms
  • Maintain Accounts Receivable policies, procedures, and controls
  • Assist finance/accounting team on monthly closing, audit, and other projects/tasks related to AR.
  • Preparing customer billing reports using Excel to customers specification
  • Work closely with sales department
  • Ability to work with multiple entities and currencies

Job or Project Requirements and Experience:

  • 3+ years  of  experience in accounts receivable and  billing
  • Experience in processing credit checks on customers and approving applications
  • Experience in posting and applying cash receipts and credit cards
  • Strong, proficient skills in MS Word, Excel and data entry.
  • Experience with Oracle Financials software is a plus.
  • Excellent customer service and problem solving skills
  • Must have strong analytical and mathematical skills and be able to multi-task
  • Strong organizational, verbal and written communication skills, attention to detail and strong consistent performer, desire to learn. Willingness to go to the “extra mile” to get the job done right
  • Ability to work through issues with customers, employees, and colleagues in a calm, proficient and effective manner
  • Bachelor’s degree (BA) from four-year college or university
  • Self-directed and able to work within a team to expedite completion of critical projects with other functional groups including Sales, and engineering
  • Ability to work in a fast-paced environment at a company growing in revenue
  • Large company experience with high volume transactions highly is a must