Channel Manager

Sales St. Leonards, NSW


Position at j2 Cloud Services

The position will be responsible for individual monthly and annual sales targets to new accounts and current accounts.

The role involves utilising a combination of inbound and outbound sales strategies including over the telephone/online and face to face meetings. Some travel may be required to other Australian capital cities.

Duties and Responsibilities

  • To develop and implement a strategy to grow revenue for each channel partner
  • To work with partners with marketing and lead generation strategies to build sales pipelines across all Cloud Recover services
  • To support and co-ordinate delivery of product training and development for partners
  • Assisting the team and in addition listening and asking questions to understand and clarify the sale and gather information to produce a relevant proposal for the customer’s needs.
  • To promptly follow up on all enquiries and proposals with the team. Working with channel partners to qualify leads and identify decision makers. and build a plan for next steps.
  • Identifying prospective partners, and establishing relationships including signed agreements, sales targets and marketing strategies.
  • Coordinating meetings with customers, partners and technical presales engineers
  • Coordinate the onboarding of new customers and services with current partners. This includes managing technical support and the end user/Partner expectations.
  • Record all sales and relationship management activity within the sales database portal Zoho
  • Liaising with team members to ensure success across the group
  • Provide input into the sales strategy and commitment to assisting in the improvement of sales strategy
  • Provide marketing input to assist in maximising inbound leads
  • Attend networking events and assist in sales presentations.
  • To promote the company and major suppliers market messages
  • Negotiating on price, products, services and terms of the agreement between KeepItSafe and the potential customer or partner and assisting partners with this as well.


  • Excellent oral and written communication and negotiation skills and the ability to work and motivate others within the team.
  • Strategic relationship management skills
  • Attention to detail is an essential component of this position
  • A commitment to persist until the job is done yet still build their pipelines in the process
  • Detailed knowledge of Microsoft Office, in particular Excel, Word and Powerpoint.
  • A broad understanding of IT infrastructure and networking.