Reporting Operations Specialist - Everyday Health

Sales Asheville, North Carolina Remote - United States


Description

Position at Everyday Health - Professional

POSITION SUMMARY: 

The Reporting Operations Specialist is responsible for validating accuracy of automated reports and creating custom reports on digital marketing campaigns and audience behavior. The Reporting Operations Specialist will work cross-functionally with multiple business units in the organization to analyze campaign and digital activity data for both internal and external client-facing needs. The role requires an investigative mind with strong communication skills to troubleshoot anomalies in data as well as uncover unique and deeper insights for individual client needs.  This role will require the ability to translate technical specifics to a higher-level client summarization.

RESPONSIBILITIES:

 Utilize dashboard and database access to create custom campaign/audience performance views and investigate data inconsistencies or outliers

  • Review and communicate digital performance metrics and user behavior with Sales and clients, translating raw metrics to key insights 
  • Cross-functional team collaboration in the improvement of data access tools and reports, including soliciting reporting feedback from account teams and clients and working with Data Science/BI partners to implement improvements
  • Review and provide final campaign data to finance teams for account reconciliation and invoicing
  • Contribute to new product roll-outs and new product analysis  

 

QUALIFICATIONS/REQUIREMENTS:

 Advanced MS Excel and PowerPoint skills

  • Understanding of digital content and marketing platforms/delivery systems
  • Knowledge of SQL or similar a plus
  • Familiarity with Salesforce use and reporting is helpful
  • Experience in project management preferred
  • Entrepreneurial spirit and ability to work independently – self-motivated, knowledgeable and passionate for success
  • Ability to solve problems and bring timely resolution to issues.
  • Ability to collaborate and work well internally with internal departments and stakeholders
  • Strong listening and communication skills, both oral and written
  • Positive attitude, enthusiasm, high energy, sense of humor


 COMPANY PROFILE

 Everyday Health Group (EHG) is a recognized leader in patient and provider education and services attracting an engaged audience of over 60 million health consumers and over 800,000 U.S. practicing physicians and clinicians. Our mission is to drive better clinical and health outcomes through decision-making informed by highly relevant information, data, and analytics. We empower healthcare professionals and consumers with trusted content and services delivered through Everyday Health Group’s world-class brands.

Everyday Health Group is a division of J2 Global Inc. (NASDAQ: JCOM), and is headquartered in New York City.  

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