DevOps and Platform Engineer

Engineering Guadalajara, Jalisco Remote - Mexico


Position at J2 Cloud Services

The DevOps/Platform Engineer reports to the The Manager of DevOps and Platform Engineering and will collaborate with a team of Dev/Sec/Ops engineers. This position will have a direct impact on production operations for a large multi-site Linux infrastructure providing internet security solutions for domestic and international markets. 

As a DevOps/Platform Engineer you will work closely with the members of your team and members of the Software Engineering and Network Engineering teams to build, manage and maintain a suite of online security products.

We've established a strong foundation to make us the undisputed leader in our space. Now we need to add experienced, collaborative, and passionate DevOps engineers to help us grow, support, and maintain our services for our customers.


Job Duties:

  • Contribute to all phases of the deployment and operations lifecycles for all of our services and applications.
  • Collaborate with team members and other stakeholders to build, expand, migrate, and improve our platforms.
  • Research and incorporate industry and company best practices in your work.
  • Develop and deploy new infrastructure to facilitate related procedures and tools if necessary
  • Establish, maintain, and create documentation for our systems.
  • Collaborate with scoping, design and planning of initiatives.
  • Participate in peer review and code review sessions to ensure quality and/or to learn and teach each other.
  • Create and maintain CI/CD pipelines, including maintaining and creating Docker images, helm charts, and other deployment recipes and scripts
  • Create or maintain new cloud infrastructure, with a focus on repeatability, security, and reliability.
  • Investigate platform operational issues and anomalies, and participate in the resolution and remediation and followup thereof.

Job or Project Requirements and Experience:


  • At least five years of experience with Linux.
  • At least 3 experience in a role with Devops duties.
  • Experience with AWS as both a generic compute platform and some of its hosted services, such as Route53, Lamda, RDS, API Gateway, Cognito, EKS, Amazon Elasticsearch; and supporting infrastructure as code tools like Terraform.
  • Proficient with scripting languages such as Bash and Perl or Python.
  • Proficient with containers, including Docker, docker-compose, kubernetes, helm.
  • Experience with systems automation and configuration management tools.
  • Experience with RDBMS systems such as Postgres, MySQL, including replication and high availability.
  • Hands-on experience with CI/CD systems such as Gitlab or Github Actions  
  • Experience with change management policies and procedures.
  • Proven written and verbal communication skills in English.
  • You are service-oriented and enjoy working with a team to manage, deploy and tune high volume applications in a cloud environment.
  • You are motivated and keep on top of current technical trends along with deep knowledge of your tools of choice.
  • You are reliable, and we can count on you in times of need.
  • Candidates should be able to demonstrate strong problem-solving methodology and the ability to work with individuals at all levels of the organization as well as external vendors.


  • Experience with metrics and monitoring tools such as Prometheus, Grafana, InfluxDB, and Nagios.
  • Experience with administration of or usage of Elasticsearch, Logstash and Kibana.
  • Experience integrating and maintaining SaaS metrics and analytics platforms (such as Newrelic or Datadog).