Product Manager, Fraud Prevention

Product Management Los Angeles, California Remote


Position at J2 Cloud Services

The Product Manager for Fraud Prevention will focus on finding and closing potential vulnerabilities within our system before they can be exploited. It will require a deep understanding of ways that Telcom and credit card fraud can be exploited and thinking ahead to close these gaps. The complexity of the role requires a strong technical understanding, coupled with the ability to interact with internal stakeholders and develop solutions that eliminate potential exposures.


  •     You will own the ongoing analyses of fraudulent activity within the various fax platforms we operate
  •     You will develop requirements working other internal stakeholders to close any potential exploits
  •     You will measure and adapt changes based on continued analysis and effectiveness
  •     You will work with Marketing, Sales and Finance team members to correlate impact of changes to revenue generation – it is critical that fraud controls do not impact legitimate business acquisition
  •     Through research and review of our processes uncover elements that can be modified to close potential exploits before fraud occurs
  •     Develop a thorough profile of our exploiters and educate stakeholders
  •     Assist other members of the team to build new solutions that have these preventive techniques embedded from the start
  •     Develop requirements to extend simplified control for operations and support that allows them to control security settings


  •     3+ years' experience as a Product Management, fraud prevention desired
  •     3+ years of experience in a fast-moving business.
  •     Experience in fraud analysis within a technology solution, Telcom experience preferred
  •     Excellent problem-solving, organizational, analytical and influencing skills, with proven ability to take initiative and build strong, productive relationships.
  •     Excellent written and verbal communications with professional and technical audiences
  •     Professional experience creating and delivering technical and business requirements
  •     Highly committed, thought leader, innovative and a team player.
  •     Preferred: BS/BA in Business, Information Systems or Computer Science. MBA helpful