Field Service Representative II

IT / Computer / Software Springfield, Oregon


Description

Advanced Technology Services (ATS) is a nationwide leader in providing IT Services and Solutions to large Fortune 100 corporations. Those services include Help Desk, Desk Side Support, PC Life Cycle Support, PC and Wintel/Unix Server Hardware Maintenance.
 
ATS has improved the performance for the world's most sophisticated companies, and we owe our success to our employees. Your time and your knowledge are important - make the most of both. At ATS, we've continually empowered our employees to develop their skills and advance in their careers. It's our philosophy, along with our uncompromising commitment to customer satisfaction that has made ATS a success and a great place to work.

ATS has an immediate opening for a Field Service Representative II to work 1-2 days a week or as needed for back-fill.  An independent consultant would be ideal for this role.  This would be to cover vacations, time off and special projects.
 
Responsibilities will include:
  • Installing, physically moving, changing/upgrading, and disposing of computer hardware and software products
  • Maintaining virus protection, OS service packs, general operations, and providing back-up and disaster recovery
  • Handling print queue issues
  • Performing hardware and software break fix on computer equipment within our customers site
  • Managing PC loaner program
  • Managing the PC refresh for the office

Qualifications will include:

  • Bachelor's degree from four-year college or university and 5 years of related experience, or equivalent combination of education and experience
  • A+ certification required
  • Certifications in IBM and HP preferred
  • Intermediate-level knowledge of network infrastructure
  • Ability to occasionally lift, move, and/or carry up to 50 pounds, and occasionally move up to 100 pounds with assistance

ATS offers a competitive salary and benefits program which includes:
  • Medical/dental plans
  • Prescription drug program
  • Vision plan
  • 401(k) with company match
  • Tuition reimbursement
  • Flexible spending account
ATS is committed to providing equal employment opportunity in all aspects of employment to all applicants and employees, regardless of age, color, race, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, disability, veteran status, genetic information or other legally protected status.