HR Manager
Description
Human Resources Manager Role Profile
Purpose of Role
The Human Resource Manager reports to the Regional Managing Director and will lead consistent Human resources functions and strategies in Thailand with direction from ISP regional office across ISP schools in Thailand with accountability for talent acquisition, staffing, employment processing, compensation, health and welfare benefits, training and development, records management, safeguarding, succession planning, employee relations and retention, regional regulations, ISP compliance and Thailand immigration and labour laws and regulations.
ISP Principles
Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding issues and acting and following up on all concerns appropriately.
Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.
Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.
Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.
ISP Human Resource Manager Key Responsibilities
Key Responsibility 1: Developing and implementing HR strategies and initiatives aligned with the overall business strategy
Key Responsibility 2: Bridge management and employee relations by addressing demands, grievances and other issues
Key Responsibility 3: Manage & control the recruitment and selection process, expat services, especially expatriate academic staff
Key Responsibility 4: Support current and future business needs through the development, engagement, motivation and preservation of human capital
Key Responsibility 5: Oversee and manage a performance appraisal system that drives high performance
Key Responsibility 6: Maintain pay plan and benefits program
Key Responsibility 7: Assess training needs to apply and monitor training programs
Key Responsibility 8: Report to management and provide decision support through HR metrics
Key Responsibility 9: Ensure legal compliance throughout human resource management
Key Responsibility 10: Set up a consistent and effective HR functional system at the regional and school levels during the on boarding and operation period.
Qualifications and Experience
- Thai nationality with good English competencies.
- Bachelor’s degree in human resources or a related field.
- Minimum 5 years relevant experience (manager position), preferably in education and international recruitment.
- Proven experience as an HRM/ HR lead with experience in HRIS administration, including data management and user support.
- In-depth knowledge of Thai Immigration regulations, Labor laws and HR best practices.
- Stakeholder management skills and good interpersonal skills.
- Proficiency in using HRIS platforms, such as Workday, SAP SuccessFactors, and Oracle HCM is an added advantage.
ISP Leadership Competencies
You consistently demonstrate and role-model the ISP Leadership Competencies in all that you do.
- Collaboration. Takes an active part in leading their school or region; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximise opportunities.
- Learning & Getting Better. Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback; supporting others in their continual learning, development and growth.
- Innovation Leadership. Is good at creating an environment where ideas for learning initiatives and services are generated and can motivate and inspire others through the process of creation through to completion.
- Outcome driven. Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.
- Resilience. Can deal with setbacks and challenges calmly and effectively.
- Community Focus. Is committed to meeting and exceeding the needs and expectations of our students and their families.
- Integrity & Ethical Management. Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose and Principles.
- Leading & Inspiring Others. Supports, encourages and inspires students, colleagues and teams so that they give their best.
- Understanding People. Is a very good judge of talent, can objectively articulate the strengths and motivations of people inside or outside the organisation.
- Influencing & Communication. Consistently informs, influences and inspires students, parents and colleagues through timely and effective communication.
- Agile. Responds and adapts to changing circumstances; manages and solves problems by providing solutions in a climate of ambiguity.
- Strategic, Commercial & Financial Awareness. Has the ability to apply understanding of the business and industry to improve effectiveness and profitability.
- Planning & Decision Making. Makes decisions on the best course of action and then plans, organises, prioritises and balances resources to achieve the desired outcome.
- Diversity & Equity. Has the sensitivity, awareness and skill to understand the values, behaviours, attitudes and practices across cultures that support all children and adults to learn and work effectively.
ISP Commitment to Safeguarding Principles
ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years employment history.