AI Product Delivery Manager
Description
AI Product Delivery Manager
Role Profile
Purpose of Role
The AI Product Delivery Manager coordinates the global rollout of ISP proprietary AI products for teaching and learning across ISP schools, ensuring purposeful and impactful delivery. This role focuses on project management, relationship building with school stakeholders, and operational execution across diverse educational environments. The role works closely with product, academic, and technical teams, owning the overall delivery plan for a set of ISP’s AI teaching and learning products.
ISP Principles
Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.
Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.
Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.
Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.
Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.
ISP AI Product Delivery Manager Key Responsibilities
• Lead phased adoption of allocated ISP proprietary AI teaching and learning products developed and piloted in LabSchools, tailoring rollout to adopter schools’ contexts.
• Oversee the global delivery schedule for AI products, including adoption, enablement, and alignment with school improvement plans.
• Maintain and update a live delivery tracker with key metrics such as adoption rates, training completion, and product usage.
• Prepare and present implementation dashboards and risk reports for governance groups and executive leadership.
• Manage day-to-day delivery operations of global rollout phases for AI teaching and learning products as instructed.
• Apply structured frameworks to build readiness and sustain behavioural change at school level in relation to AI-supported teaching and learning.
• Maintain trust and buy-in with school AI leads, EdTech leads, and regional stakeholders.
• Coordinate school readiness assessments to inform planning and deployment sequencing of AI products.
• Gather feedback from schools and ensure insights are shared with product, academic, and technical teams for responsive iteration and planning.
• Facilitate structured feedback loops and surface blockers, risks, and implementation insights.
• Act as a key liaison between school and regional academic, product, operational, and technical teams.
• Coordinate global CPD delivery for AI products through the Learning Hub and school-based sessions.
• Use operational and usage data to evaluate implementation progress, identify risks, and contribute to continuous improvement plans.
• Collaborate cross-functionally to ensure alignment between AI product delivery, pedagogy, and ISP priorities.
Skills, Qualifications and Experience
Experience
- 5+ years’ experience in complex global technology or education product delivery.
- Experience gathering user feedback and responding to educator and school needs.
- Prior involvement in AI in education, learning technologies, or education innovation desirable.
Skills
- Strong communication and stakeholder engagement skills.
- Demonstrated ability to lead through influence in matrixed environments.
- Confidence prioritising work and making evidence-informed trade-offs.
- Deeply learner-focused and empathetic to teachers.
ISP Leadership Competencies
You consistently demonstrate and role-model the ISP Leadership Competencies in all that you do.
- Collaboration. Takes an active part in leading their school or region; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximise opportunities.
- Learning & Getting Better. Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback; supporting others in their continual learning, development and growth.
- Innovation Leadership. Is good at creating an environment where ideas for learning initiatives and services are generated and is able to motivate and inspire others through the process of creation through to completion.
- Outcome driven. Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.
- Resilience. Can deal with setbacks and challenges calmly and effectively.
- Community Focus. Committed to meeting and exceeding the needs and expectations of our students and their families.
- Integrity & Ethical Management. Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose and Principles.
- Strategic, Commercial & Financial Awareness. Has the ability to apply understanding of the business and industry to improve effectiveness and profitability.
- Planning & Decision Making. Makes decisions on the best course of action and then plans, organises, prioritises and balances resources to achieve the desired outcome.
ISP Commitment to Safeguarding Principles
ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.
ISP Commitment to Diversity, Equity, Inclusion, and Belonging
ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.