Admissions Officer
Description
Job Title: | Admissions Assistant | Department: | Administration |
Reports to: | Admissions Manager | Direct Reports: | No |
Main Duties & Responsibilities | |
| This is not an exhaustive list of all duties and responsibilities.
● Contribute to the achievement of admissions targets. ● Present a warm, professional and friendly first point of contact for new parents to positively promote the school and support the recruitment and retention of students. ● Monitor enquiry/applicant activity, maintain email templates and event schedules in Hubspot ● Conduct school tours where needed across the Whole School. |
v1 06/2022
| ● Keep documented admissions procedures up to date. ● Ensure admissions information on the website is always up to date. ● Create and maintain electronic admissions records and files for all prospective students, new applicants, current students and alumni. ● Assist with tracking and monitoring annual re-registration of students. ● Assist the Data Team with updating and maintaining student contact information in the MIS. ● Track submission of required application documents and following up with parents for missing documents. ● Work closely with the Registrar to ensure all Leaving Certificates and other required documents received for new students meet the requirements of the Ministry of Education and are processed in a timely manner to meet MOE/KHDA deadlines. ● Plan and deliver parent and student visits and tours ensuring that the personal focus on the school is delivered. ● Manage and support Open Days and events ensuring that opportunities are maximised. ● Coordinate entrance assessments, liaising with the Registrar, Admissions Manager and Leadership Team. ● Assist with the process of students withdrawing from the school by acknowledging withdrawal notifications, reminding parents of the process and issuing leavers forms. ● Assist with walk-in, email and website admission enquiries ensuring a high quality of customer care. ● Attend staff meetings, marketing events and serve on committees. ● Be well versed in rules and regulations of the Ministry of Education and the KHDA, and ensure compliance during the admission process. ● Work with the Marketing Team to develop admissions materials and events. ● Deal with matters of a confidential and sensitive nature in line with school policies. ● Conduct campus tours and effectively promote the school's programs and offerings to prospective students and their families
Other duties and responsibilities: ● Any other duties as assigned by the Admissions Manager |
Person Specification | |
Qualifications and related Experience | ● Good standard of education including English & Mathematics. ● Minimum of 2 years experience in an education, customer service or sales environment. ● Experience of iSAMS and Hubspot systems. ● Experience in general office administration. ● I.T. proficiency including Microsoft & Google suites. |
Competencies: Knowledge, Skills & Abilities | ● Ability to communicate clearly and effectively, both written and verbally. ● Strong interpersonal skills. ● Planning and organising skills to anticipate, prioritise and manage a variety of tasks. ● Excellent attention to detail and production of accurate work. ● Ability to work flexibly and effectively under pressure to maintain deadlines. |
| ● Ability to develop strong relationships with stakeholders. ● Ability to work creatively and contribute to the environment. ● Understanding of statutory requirements including Safeguarding, Child Protection, Equal Opportunities, Health & Safety and Inclusion. |
Competencies: Behavioural | ● Customer focused. ● Ability to work collaboratively as part of a team and effectively independently. ● Adaptable, approachable and empathetic. ● Presents drive and commitment that inspires others. ● High standards of dress, punctuality and attendance. ● Courteous and professional demeanour. ● Ability to work with minimal supervision and use initiative. |
Key Relationships | |
Internal: | WSLT, Academic and Administration staff, students. |
External: | Parents, Local Government departments. |