International Schools Partnership Careers

Description

• Configuration and management of HubSpot features to implement ISP business processes for marketing, and student enrolment (with associated reporting).
• Collaborating with Group technology team members on designing, configuring, and maintaining HubSpot integrations and aligning with admissions processes across regions.
• Working cross-functionally to ensure data sync, data integrity, and data consistency in our HubSpot environment.
• Being a champion for HubSpot and training our team on the platform and features. Selling the benefits of the system to our regions and schools.
• Identifying areas where HubSpot can further improve our internal processes and increase student enrolment.
• Keeping up to date on HubSpot's latest features and enhancements and sharing that with our stakeholders and teams to enhance conversions.
• Product owner, managing ongoing group contract, license, training, and development requirements
• Managing user provisioning and de-provisioning.

• Deploy engagement campaigns, using themes defined by marketing, distribution, and design teams, that meet our quality standards and improve student conversion.
• Support regional teams with the delivery of content and media schedules including the creation of workflows and the automated assigning of contact owners, properties etc.
• Grow leads and organic brand awareness in the online marketplace using the email nurturing functionality and any other HubSpot best practices to further support better conversions.
• Optimize our marketing automation and nurturing processes with a multi-channel strategy.
• Establish analytics to continually refine and improve our conversion process.

• Collaborate with IT staff as needed on IT administration and support requests.
• Receive directions to specific IT tasks and workflows.

• Account-Based Marketing
• A/B Testing
• Ad Management and Retargeting, Audiences
• Blog set up and management
• Contacts (Maintenance, Duplicate Management, List Management, Data Quality
• enforcement)
• Conversations Inboxes, Live Chat
• Custom Objects and Properties
• Custom Integrations (with other web apps and back-office systems)
• Data Sync / Export
• Deals and Pipelines
• Email Templates, Open / Click / Reply Tracking, Scheduling, Snippets, Email
• Plugin Integration, etc.
• Forecasting
• Forms
• Funnel Lifecycle
• Meeting Scheduling Links
• Notifications
• Quoting (Line Items, Products, Digital Signature, etc.)
• Reporting / Custom Dashboards
• Revenue Attribution
• Site Analytics, Visitor / Prospect Identification
• Social Media
• SEO
• Service Ticketing/Service Hub
• SSO
• Tasks / Task Queues
• User, Group, and Role / Permissions Management
• Workflow Automation

• Bachelor’s degree in Business, Computer Science (or relevant equivalent)
• 5+ years’ experience in HubSpot and/or equivalent HubSpot certifications.
• Proven ability to influence and collaborate effectively with cross-functional teams.
• Strong problem-solving skills and a passion for data-driven decision making.
• Strong team management and leadership skills.
• Experience working with external suppliers/vendors
• Advanced Microsoft Office skills, such as Excel and Power BI.
• Experience compiling data and producing management information reports.
• Knowledge in general IT / computer troubleshooting and problem-solving
• procedures.
• Active listener, clear communicator, problem-solver, and flexible.
• Corporate IT or Operations experience.
• Marketing or Advertising experience.
• Proficiency with other marketing and sales platforms and tools.
• Experience of the international education sector is an advantage.

• Collaboration. Takes an active part in leading their school or region; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximise opportunities.

• Learning & Getting Better. Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback; supporting others in their continual learning, development and growth.

• Innovation Leadership. Is good at creating an environment where ideas for learning initiatives and services are generated and is able to motivate and inspire others through the process of creation through to completion.

• Outcome driven. Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.

• Resilience. Can deal with setbacks and challenges calmly and effectively.

• Community Focus. Is committed to meeting and exceeding the needs and expectations of our students and their families.

• Integrity & Ethical Management. Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose and Principles.

• Leading & Inspiring Others. Supports, encourages and inspires students, colleagues and teams so that they give their best.

• Understanding People. Is a very good judge of talent, can objectively articulate the strengths and motivations of people inside or outside the organisation.

• Influencing & Communication. Consistently informs, influences and inspires students, parents and colleagues through timely and effective communication.

• Agile. Responds and adapts to changing circumstances; manages and solves problems by providing solutions in a climate of ambiguity.

• Strategic, Commercial & Financial Awareness. Has the ability to apply understanding of the business and industry to improve effectiveness and profitability.

• Planning & Decision Making. Makes decisions on the best course of action and then plans, organises, prioritises and balances resources to achieve the desired outcome.

• Diversity & Equity. Has the sensitivity, awareness and skill to understand the values, behaviours, attitudes and practices across cultures that supports all children and adults to learn and work effectively.