Social Worker
Description
ISP Social Worker Role Profile
Purpose of Role
The post holder has specific responsibility for the organisation, administration and strategic development relating to the promotion of the School at all levels through targeted initiatives and activities directed by the Marketing Department.
The post holder will be a true ambassador of the School, providing a professional and highly focused customer-service approach. As a representative of the School, the post holder will also work to develop links and partnerships with the parent, businesses, and local community contacts to support mutual development and growth whilst raising the profile and position of the School.
The post holder will be expected to build a close working relationship with other members of the Senior Leadership Team (SLT) as well as teaching, administrative and other support staff to fully inform and involve the whole school community in the promotion of the School to the wider world. Collaboration with colleagues within International Schools Partnership, Middle East (ISP) and attendance at Group Admissions & Marketing Meetings will also be ex
ISP Principles
Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.
Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.
Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.
Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.
Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.
ISP Registrar Key Responsibilities
• Guides prospective parents through the registration process, supporting the admissions team by answering parent queries and translating for non-English-speaking parents
• Manages the enrolment of all students offered a place by the Admission & Communication Manager, collecting relevant documentation, and creating and managing student accounts in Engage
• Maintains and corrects current student records on Engage with the support of the coordinator, reporting data to the department heads when requested
• Registers new students and maintains current student data with ADEK on eSIS
• Collect required documents from parents (identification paper / school or medical reports / information / school forms)
• Maintains all internal and external document templates used in the registration process
• Updates the Admission & Communication Manager weekly on all possible leavers, and coordinates meetings with relevant heads of department where the parent’s issue could be resolved
• Processes all leavers, coordinating with Finance to confirm their balance is paid
• Manages student attendance on eSIS
• Manages the coordinator, providing additional training when required
• Updates student grades on eSIS and graduate them at the end of the year, using data provided by the heads of Primary, Secondary and Early Years
• Supports the Admission & Communication Manager in student recruitment, developing personal links with both English and Arabic speaking external stakeholders
• To be up to date with all changes in ADEK admissions and registrations policies and procedures.
• Keep abreast of new information, innovative ideas and techniques
• Responsible for receipt of all emails from ADEK, forwarding all communication to the Principal’s Assistant, and responding to ADEC as requested by the Principal
• Arrange for academic approval of new applications. Liaise with relevant colleagues to ensure documents are checked
• Correspondence with school authorities if students coming from other schools or rejoining other schools
• Update admissions toolkit / school forms needed for enrolment / welcome package as required
• Assist the school during inspections
• Assist with calls / events / tours as required
• Assist in promoting the school to generate new leads
• Work closely with finance, MOE Coordinator and School Nurse
• Ensure Engage is updated with information for child and parent
• Ensure parents contact details and students’ details are kept updated
• Ensure all reports are submitted to ISP as required
• Coordinate Placement Test for enrollment of new students.
• File all legally required documentation and Transcripts of incoming students
• Adhere to all Health and Safety policies
• Tracking the Target Capacity of each Grade and Section
• Idea generation on new methods to increase the student enrollment
• Maintaining & evaluating a record of reasons on students leaving RBS
• Follow-up in securing documentation with regards to transcripts, grades or any student problems, if any
• Ensuring students data and reports are uploaded at the end of academic year
• Processing of students’ transcripts when requested for ADEK
• Maintain and ensure accurate records of data in The School Management System
• Handling Admission and Registration related queries
• Assisting with information related to admission to authorized personnel
• Counseling prospective parents & providing necessary information on admission procedures
• Other duties as assigned by the Principal which are consistent with the general requirements and qualifications of the position
ISP Leadership Competencies
You consistently demonstrate and role-model the ISP Leadership Competencies in all that you do.
- Collaboration. Takes an active part in leading their school or region; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximise opportunities.
- Learning & Getting Better. Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback; supporting others in their continual learning, development and growth.
- Innovation Leadership. Is good at creating an environment where ideas for learning initiatives and services are generated and is able to motivate and inspire others through the process of creation through to completion.
- Outcome driven. Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.
- Resilience. Can deal with setbacks and challenges calmly and effectively.
- Community Focus. Is committed to meeting and exceeding the needs and expectations of our students and their families.
- Integrity & Ethical Management. Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose and Principles.
- Leading & Inspiring Others. Supports, encourages and inspires students, colleagues and teams so that they give their best.
- Understanding People. Is a very good judge of talent, can objectively articulate the strengths and motivations of people inside or outside the organisation.
- Influencing & Communication. Consistently informs, influences and inspires students, parents and colleagues through timely and effective communication.
- Agile. Responds and adapts to changing circumstances; manages and solves problems by providing solutions in a climate of ambiguity.
- Strategic, Commercial & Financial Awareness. Has the ability to apply understanding of the business and industry to improve effectiveness and profitability.
- Planning & Decision Making. Makes decisions on the best course of action and then plans, organises, prioritises and balances resources to achieve the desired outcome.
- Diversity & Equity. Has the sensitivity, awareness and skill to understand the values, behaviours, attitudes and practices across cultures that supports all children and adults to learn and work effectively.
ISP Commitment to Safeguarding Principles
ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.