Admission Executive
Description
The Asia Pacific Schools, in partnership with The International Schools Partnership (ISP), equips students for local and global success by delivering Amazing Learning and offers both the international and Malaysian National curricula in the Klang Valley, Malaysia.
The Asia Pacific Schools promotes equality and is an equal opportunity employer that prohibits discrimination and harassment of any kind. We are committed to diversity and inclusion, as well as providing employees with a work environment that is free of discrimination and harassment.
Key benefits:
- A culture of engagement and trust, where staff contributions are recognized and valued.
- A passionate and motivated team of professionals who put children at the heard of decision-making.
- An embedded whole campus commitment to professional development and a commitment to serving others.
- A peer network of like-minded teaching colleagues and support from operations’ staff.
- Access to expertise, best practice sharing and learning opportunities across countries and cultures.
- A commitment to employee well-being.
We also offer:
- Competitive salary
- Pension fund contribution to an Employee Provident Fund (EPF)
- Fee discount for children of employees
- Outpatient and inpatient medical benefits
- Paid leaves: medical, hospitalization, annual leaves, maternity, compassionate, exam/study, etc.
- Training opportunities
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ISP Malaysia – Asia Pacific Schools
We are seeking to hire Admissions Executive to commence employment in October 2025.
Purpose of Role
To provide Amazing Learning opportunities so that students continually get better through the delivery of high-quality teaching and the creation of effective resources.
ISP Principles
Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding issues and acting and following up on all concerns appropriately.
Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.
Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.
Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.
Key Responsibilities:
- Drive the increase in the number of students in school to meet and exceed agreed recruitment targets;
- Ensure admissions, enrolment and retention processes are professionally and systemically adhered to with accurate documentation.
- Reporting Line Manager: Marketing and Admissions Manager
Key Responsibility 1: Drive the increase in the number of students in school to meet and exceed agreed recruitment targets
- To promptly attend to all enquiries by prospective parents about the School, its’ facilities and programmes, including conducting the necessary follow-ups;
- Attend to all admissions enquiries and be responsible for all aspects of the admissions policies and processes, including conducting admissions tests and preparation of offer letters;
- Execute the admissions strategy and key initiatives related to student enrolment;
- Work closely with the Academic and Administration teams to organise, market and support school events whilst also providing input to collaterals and publications;
- Support and attend exhibitions and roadshows when necessary, online or otherwise;
- Recruitment event planning and coordination with all stakeholders, suppliers, contractors etc.;
- Maintain relationship with local agencies and feeder schools to promote ties with the local community.
Key Responsibility 2: Ensure admissions, enrolment and retention processes are professionally and systemically adhered to with accurate documentation
- Follow the ISP admissions process and procedure;
- Provide customer-focused admissions and student recruitment processes to make enrolment as easy as possible and offer problem-solving solutions when necessary;
- Update student database regularly and track student enquiries, registration, offer and new enrolment figures systemically;
- Manage student visa applications and renewals and all related matters promptly and efficiently;
- Work closely with the Finance, IT, Academics and Administration teams to support currently enrolled students and ensure retention is maximised;
- Provide input into admissions and retention reports so the school can report on admissions and retention processes accurately.
(Please note that this Job Description sets out the main duties associated with the stated purpose of the post. It is assumed that other duties of a similar level/nature undertaken within the section are not excluded because they are not itemised. The duties of this post could vary from time to time as a result of new legislation; changes in technology or policy and in that case appropriate training may be given to enable the post holder to undertake this new/varied work.)
Requirements:
- Bachelor’s degree in Business, Communications, or equivalent;
- At least one year experience in a sales or customer service position;
- Prior experience in the Education industry is an advantage;
- Must be agile and a multi-tasker; able to efficiently and effectively manage a multitude of tasks;
- Able to organise and work on a variety of tasks systematically with strong time management skills;
- Exceptional speaker and independent worker who works well in a team;
- Knowledge in Customer Relationship Management (CRM) software is a plus;
- Extensive knowledge with the Microsoft suite of programmes;
- Excellent command of the English language and Bahasa Malaysia, both written and oral;
- Able to speak in Mandarin, Korean and/or Japanese is an advantage.
- Non-Malaysians who have a valid work permit are welcome to apply
Person specification
- Patient, responsible, and passionate about teaching
- A team player and flexible to meet the needs of the department
- Must be responsible for promoting and safeguarding the welfare of children and young people they are responsible for or come into contact with
ISP Leadership Competencies
You consistently demonstrate and role-model the ISP Leadership Competencies in all that you do.
1. Collaboration. Takes an active part in leading their school or region; is cooperative and a genuine team player, developing positive, supportive relationships with colleagues to solve problems and maximise opportunities.
2. Learning & Getting Better. Continually demonstrates personal commitment and passion for learning and getting better using evidence and feedback; supporting others in their continual learning, development and growth.
3. Innovation Leadership. Is good at creating an environment where ideas for learning initiatives and services are generated and is able to motivate and inspire others through the process of creation through to completion.
4. Outcome driven. Can be counted on to find solutions. Is consistently looking to exceed goals and is focused on KPIs.
5. Resilience. Can deal with setbacks and challenges calmly and effectively.
6. Community Focus. Is committed to meeting and exceeding the needs and expectations of our students and their families.
7. Integrity & Ethical Management. Has the ability to work ethically and with integrity; helps others feel valued; upholds and models the ISP Vision, Purpose and Principles.
8. Leading & Inspiring Others. Supports, encourages and inspires students, colleagues and teams so that they give their best.
9. Understanding People. Is a very good judge of talent, can objectively articulate the strengths and motivations of people inside or outside the organization.
10. Influencing & Communication. Consistently informs, influences and inspires students, parents and colleagues through timely and effective communication.
11. Agile. Responds and adapts to changing circumstances; manages and solves problems by providing solutions in a climate of ambiguity.
12. Strategic, Commercial & Financial Awareness. Has the ability to apply understanding of the business and industry to improve effectiveness and profitability.
13. Planning & Decision Making. Makes decisions on the best course of action and then plans, organises, prioritises and balances resources to achieve the desired outcome.
14. Diversity & Equity. Has the sensitivity, awareness and skill to understand the values, behaviours, attitudes and practices across cultures that supports all children and adults to learn and work effectively.
ISP Commitment to Safeguarding Principles
ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All post holders are subject to appropriate vetting procedures and satisfactory Criminal Background Checks or equivalent covering the previous 10 years’ employment history.