International Schools Partnership Careers

Job Title:

Admissions Assistant

Department:

Support Team

Reports to:

Admissions Registrar

Direct Reports:

No

Main Duties & Responsibilities

This is not an exhaustive list of all duties and responsibilities.

●      Contribute to the achievement of admissions targets.

●      Present a warm, professional and friendly first point of contact for new parents to positively promote the school and support the recruitment and retention of students.

●      Monitor enquiry/applicant activity, maintain email templates and event schedules in Open Apply.

●      Conduct school tours for assigned phase of the school.

●      Keep documented admissions procedures of the assigned school phase up to date.

●      Ensure admissions information on the website for the assigned phase is always up to date.

●      Create and maintain electronic admissions records and files for all prospective students, new applicants, current students and alumni.

●      Assist with tracking and monitoring annual re-registration of students.

●      Assist the Data Team with updating and maintaining student contact information in the MIS.

●      Track submission of required application documents and following up with parents for missing documents.

●      Work closely with the Arabic Secretary to ensure all Leaving Certificates and other required documents received for new students meet the requirements of the Ministry of Education and are processed in a timely manner to meet MOE/KHDA deadlines.

●      Plan and deliver parent and student visits and tours ensuring that the personal focus on the school is delivered.

●      Manage and support Open Days and events ensuring that opportunities are maximised.

●      Coordinate entrance assessments, liaising with Admissions Registrar and Leadership Team.

●      Assist with the process of students withdrawing from the school by acknowledging withdrawal notifications, reminding parents of the process and issuing leavers forms.

●      Assist with walk-in, email and website admission enquiries ensuring a high quality of customer care.

●      Attend staff meetings, marketing events and serve on committees.

●      Be well versed in rules and regulations of the Ministry of Education (KHDA) and ensure compliance during the admission process.

●      Work with the Marketing Team to develop admissions materials and events.

●      Deal with matters of a confidential and sensitive nature in line with school policies.

Other duties and responsibilities:

●        Any other duties as assigned by the Admissions Registrar.

Person Specification

Qualifications and related Experience

●        Good standard of education including English & Mathematics.

●        Minimum of 2 years experience in an education, customer service or sales environment.

●        Experience of iSAMS and Open Apply systems.

●        Experience in general office administration.

●        I.T. proficiency including Microsoft & Google suites.

Competencies: Knowledge, Skills & Abilities

●        Ability to communicate clearly and effectively, both written and verbally.

●        Strong interpersonal skills.

●        Planning and organising skills to anticipate, prioritise and manage a variety of tasks.

●        Excellent attention to detail and production of accurate work.

●        Ability to work flexibly and effectively under pressure to maintain deadlines.

●        Ability to develop strong relationships with stakeholders.

●        Ability to work creatively and contribute to the environment.

●        Understanding of statutory requirements including Safeguarding, Child Protection, Equal Opportunities, Health & Safety and Inclusion.

Competencies: Behavioural

●        Customer focused.

●        Ability to work collaboratively as part of a team and effectively independently.

●        Adaptable, approachable and empathetic.

●        Presents drive and commitment that inspires others.

●        High standards of dress, punctuality and attendance.

●        Courteous and professional demeanour.

●        Ability to work with minimal supervision and use initiative.

Key Relationships

Internal:

WSLT, Academic and Administration staff, students.

External:

Parents, Local Government departments.

Review & Declaration

This job description is subject to review by WSLT, in collaboration with the post holder to ensure that it is kept up to date and relevant. Any changes will be implemented after consultation with the post holder.

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