Customer Service Executive

Admissions and Retention Selangor, Malaysia


Description

Position at Tenby Aman Sdn Bhd

A Great Learning Opportunity Awaits you in Malaysia!

Tenby International School, Tropicana Aman (TTA) is proud to be part of International Schools Partnership (ISP) a fast-growing global schools’ group in six clusters across the world; Europe, Mexico & Central America, the Middle East, South America, Southeast Asia, and the USA. Our regional cluster includes other Tenby schools across Malaysia.

About us

Opening in 2018, TTA is on a purpose-built campus located in an attractive green setting in a suburban area of Tropicana Aman, just outside of Kuala Lumpur. With currently 500+ students on role, age 3 -16 across primary and secondary, our vibrant and dynamic school continues to grow and has already fostered a happy atmosphere and strong sense of community.

We believe in fostering active engagement in learning, celebrating character strengths and developing authentic leadership skills. We enable students to become happy learners and develop into innovative thinkers, confident young adults, and life-long learners. Our students develop resilience, a growth mindset and deep character strengths that allow them to flourish in an ever-changing world.

Our primary school follows the National Curriculum for England, incorporating the International Primary Curriculum (IPC) thematic approach in teaching and learning activities. In our secondary school the National Curriculum for England is delivered at Key Stage 3 leading up to IGCSE. We offer a wide range of IGCSE subjects and are an accredited center for CAIE, Oxford AQA and Edexcel.

As a teacher you will be a valued member of our school community supported by own leadership team and other learning clusters and networks, both regionally and globally. The school has access to a global Learning Hub.

We are seeking a dedicated, dynamic and highly committed Physical Education teacher. If you are passionate about your subject, who is eager to communicate their enthusiasm for sport and physical activity to encourage students to strive for success, while developing an understanding of the importance of an active lifestyle we are the school of choice. Successful candidates will be willing to teach a wide range of sports and are creative in your approaches to encourage a love for sports. You must be flexible, a team player, committed to supporting department colleagues and are willing to contribute to the wider life of the department and school through extra-curricular clubs and fixtures. The ability to teach GCSE PE would be highly desirable.

You must also have a track record in fostering a caring and supportive atmosphere and be a passionate educator dedicated to the well-being, social and academic progress of each student. You will have a real desire to make a significant contribution to the wider life of the school.

Responsibilities:

  • Manage the entire Main Reception Area
  • Greet and welcome guests as soon as they arrive at the Main Reception Area
  • Ensure reception area is tidy and presentable, with all necessary stationeries
    and materials (e.g. pens, forms and brochures).
  • Controlling access via Reception (monitor visitor logbook/late
    logbook/telephone logbook/off site logbook & issuing visitor or learning pass
    stickers).
  • Direct visitors to the appropriate person and offices
  • Answer, screen and forward incoming telephone calls.
  • Provide basic and accurate information in-person and via telephone/email.
  • Receive, sort and distribute daily mail/ deliveries.
  •  Follow school procedures regarding Health & Safety from Handbooks.
  • Assist in registration of participants for all events.
  • Assist to distribute forms to Parents/Students as and when requested by them.
  • Know and adhere to School expectations as per the Handbooks.
  • Perform administrative duties such as filing, photocopying, faxing and data
     entry.
  • Work closely with the Admissions & Marketing team to market school events
    (Assist in the exhibitions and roadshows).

Requirements.

  • At least two (2) years working experience in similar capacity, especially in education industry.
  • Demonstrate good interpersonal, analytical, problem-solving and communication skills.
  • Possess good command of the English language (spoken & written).
  • Being able to speak Mandarin could be an advantage.
  • Have work experience in student visa/pass will be preferred.