Receptionist
Description
Receptionist Role Profile
Purpose of Role
British Primary School of Wilanow is looking for a Receptionist to join our admin team. In this role, your duties will include day-to-day management of the reception area, initial contact with parents, children and visitors to the school, making appointments, handling telephone calls and emails.
About the School
The school is located in the upscale Warsaw suburb of Wilanow, where old meets new and city meets country. The historical Royal Wilanow overlooks new, stylish cafes and shops as well as leafy green fields and woods.
BSW opened in Autumn 2014, in a purpose-built accommodation on a charming greenfield site, with a handful of Nursery-age children.
We are strongly committed to the highest standards of education. BSW successfully completed COBIS Patron's Accreditation in November 2021.
BSW joined the International Schools Partnership in 2023.
ISP Principles
Begin with our children and students. Our children and students are at the heart of what we do. Simply, their success is our success. Wellbeing and safety are both essential for learners and learning. Therefore, we are consistent in identifying potential safeguarding and Health & Safety issues and acting and following up on all concerns appropriately.
Treat everyone with care and respect. We look after one another, embrace similarities and differences and promote the well-being of self and others.
Operate effectively. We focus relentlessly on the things that are most important and will make the most difference. We apply school policies and procedures and embody the shared ideas of our community.
Are financially responsible. We make financial choices carefully based on the needs of the children, students and our schools.
Learn continuously. Getting better is what drives us. We positively engage with personal and professional development and school improvement.
Receptionist Key Responsibilities
● Day-to-day management of the reception area
● Coordinating the flow of information and documents according to internal procedures
● Supporting the school management in their daily work
● Coordinating incoming and outgoing mail and packages
● Scheduling appointments
● Handling telephone calls and emails
● Maintaining records of incoming and outgoing correspondence
● Ongoing monitoring and replenishment of office supplies
● Issue visitor identification badges
● Monitor and manage entry access to the facility, ensuring security and visitor compliance
● Maintenance of visitor logs and employee attendance logs
● Following BSW Safeguarding and security protocols
Skills, Qualifications and Experience
● Very good command of English language in speech and writing
● Fluency in Polish
● Ability to work well under pressure in a fast paced environment
● Exceptional interpersonal and communication skills
● Excellent work organisation and time management skills
● Ability to conduct professional email and phone communication
● Availability
● Good knowledge of MS Office/ Google Suite
● Experience of working in a similar position would be an advantage
ISP Commitment to Safeguarding Principles
ISP is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment.
All post holders are subject to appropriate vetting procedures, including an online due diligence search, references and satisfactory Criminal Background Checks or equivalent covering the previous 20 years’ employment history.
ISP Commitment to Diversity, Equity, Inclusion, and Belonging
ISP is committed to strengthening our inclusive culture by identifying, hiring, developing, and retaining high-performing teammates regardless of gender, ethnicity, sexual orientation and gender expression, age, disability status, neurodivergence, socio-economic background or other demographic characteristics. Candidates who share our vision and principles and are interested in contributing to the success of ISP through this role are strongly encouraged to apply.