Payment Management Team Lead (Full-Time)
Description
Looking for a career where you love what you do and who you do it with? You’re in the right place.
Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa.
By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.
Think you’ve got what it takes to join our TIC team? Keep reading…
A day in the life…
Wondering what a day in the life of a Payment Management Team Lead at The Iowa Clinic might look like?
- Arrive at work in the morning for our onsite position – no night shifts here!
- Oversees, processes, and directs day-to-day work performance related to payments, refunds, and clerical management. Acts as a resource for questions and concerns for payment management staff.
- Resolve team member inquires and escalate issues to management as needed.
- Participates in hiring, orientation, training, scheduling, and provides day-to-day operational supervision for assigned staff.
- Collaborates with the Payment Management Supervisor to interpret and apply HR policies, as well as develop and implement procedures.
- Maintains knowledge of duties for Payment Poster, Refund Auditor, and Clerical Support and performs these functions as needed.
- Maintains awareness of applicable laws and/or regulations affecting area of responsibility and makes recommendations for changes to ensure compliance. Actively pursues inconsistencies and/or inaccuracies and appropriately brings to the attention of the Payment Management Supervisor.
- Promotes a positive, professional image and represents The Iowa Clinic and Physician Management Resources both internally and externally. Promotes positive interpersonal relations and serves as a role model with all personnel while maintaining confidentiality.
- Assists coworkers when appropriate, performing additional tasks as required.
This job might be for you if you have…
Qualifications Required
- A desire to find a meaningful, fulfilling career while thinking independently with good judgment.
- High School diploma or equivalent.
- Minimum of 3 years' experience in medical billing with an emphasis on medical payment posting for Physicians required.
- Working knowledge of medical terminology required.
- Previous team lead or supervisory experience required.
- Proficient in Microsoft Word, Excel, and Outlook; skilled in keyboarding and 10-key.
- Strong communication skills both written and verbally while remaining organized with the ability to manage multiple tasks.
Bonus points if…
- You love exceeding people’s expectations
- You enjoy having fun where you work
- Finding meaningful connections is what you live for
Know someone else who might be a great fit for this role? Share it with them!
What’s in it for you
- One of the best 401(k) programs in central Iowa, including employer match and profit sharing
- Employee incentives to share in the Clinic’s success
- Generous PTO accruals
- Health, dental and vision insurance
- Quarterly volunteer opportunities through a variety of local nonprofits
- Training and development programs
- Opportunities to have fun with your colleagues, including TIC night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on
- Monthly departmental celebrations, jeans days and clinic-wide competitions
- Employee rewards and recognition program
- Health and wellness program with up to $350/year in incentives
- Employee feedback surveys
- All employee meetings, team huddles and transparent communication