Revenue Cycle Representative

Revenue Cycle West Des Moines, Iowa


This is an onsite position in our Billing/Coding department that answers patient, clinic, insurance company and other third-party calls from the incoming multi[1]line telephone system and schedules appointments for various primary care clinic locations, directs calls or submits electronic tasks to specific clinic team, and processes payment requests for electronic credit card and ACH payments.  
Looking for a career where you love what you do and who you do it with? You’re in the right place.       
Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa.       
By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.       
Think you’ve got what it takes to join our TIC team? Keep reading…       
A day in the life…      
Wondering what a day in the life of a SAR Representative Float II at The Iowa Clinic might look like? You will:       
  • Perform duties relating to posting manual/electronic payments and denials received by the organization into the accounts receivable system.
  • Have a clear understanding of the payment posting process and possess the ability to handle the resubmission, reposting, and transferring of data ques.
  • Receive requests for patient medical records on behalf of The Iowa Clinic.
  • Accurately document and keep in the disclosure log what records were sent, to whom and when.
  • Electronically receive, sort and transfer data into patient electronic medical record.
  • Scan paper medical records and transfer data into electronic medical records. 
This job might be for you if…      
  •   High school diploma or equivalent required.
  • Previous medical office administrative experience and a working knowledge of different types of insurance programs preferred.
  • Possesses at least knowledge of electronic health records, medical terminology, ICD -10 and CPT codes
What’s in it for you       
  • One of the best 401(k) programs in central Iowa, including employer match and profit sharing
  • Employee incentives to share in the Clinic’s success.
  • Generous PTO accruals and paid holidays. 
  • Health, dental and vision insurance
  • Employee rewards and recognition program
  • Health and wellness program with up to $350/year in incentives
  • Training and development opportunities
  • All employee meetings, team huddles and transparent communication
  • Employee feedback surveys
  • Quarterly volunteer opportunities through a variety of local nonprofits
  • Opportunities to have fun with your colleagues, including The Iowa Clinic night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on.