Pathology Office Associate (Full-Time)
Description
Looking for a career where you love what you do and who you do it with? You’re in the right place.
Healthcare here is different – we’re locally owned and led by our physicians, and all decisions are always made right here in Central Iowa.
By working at The Iowa Clinic, you’ll get to make a difference while seeing a difference in our workplace. Because as one clinic dedicated to exceptional care, we’re committed to exceeding expectations, showing compassion and collaborating to provide the kind of care most of us got into this business to deliver in the first place.
Think you’ve got what it takes to join our TIC team? Keep reading…
A day in the life of a Lab Office Associate…
- Serve as the primary point of contact for inquiries from providers, patients and other departments regarding pathology services.
- Handle incoming and outgoing correspondence, including phone calls, emails, and faxes, in a professional and timely manner. Address and resolve issues or escalate concerns to the appropriate personnel.
- Prepare all send outs with the appropriate paperwork, blocks and/or slides and send them to the appropriate places in a timely manner.
- Provide information on pathology services, procedures, and policies in a clear and courteous manner.
- Assist with transcription and coding of pathology reports as needed.
- Coordinate the receipt, accessioning and tracking of pathology specimens, ensuring accurate documentation.
- Assist with special projects and perform other duties as assigned by the Lead Histotechnologist.
- Assist with preparation for inspections and ensure adherence to regulatory standards (CLIA) and institutional policies.
- Maintain office equipment, including scheduling maintenance/repairs, and order office supplies to ensure smooth operations.
- Maintains awareness of own safety in carrying out duties and responsibilities. Adheres to universal precautions and infection control policies and procedures.
- Maintains patient confidentiality and uses discretion in patient interactions.
- Promotes a positive, professional image of The Iowa Clinic both internally and externally. Promotes positive interpersonal relations with all personnel.
This job might be for you if…
Education
- High school diploma or equivalent required.
Qualifications
- Previous administrative/clerical experience in a lab
- Strong organizational and time management skills
- Excellent written and verbal communication skills
- Ability to handle sensitive and confidential information with discretion
- Attention to detail and a commitment to accuracy
What’s in it for you
- Competitive compensation
- Possible work from home opportunity!
- One of the best 401(k) programs in central Iowa, including employer match and profit sharing
- Employee incentives to share in the Clinic’s success.
- Generous PTO accruals and paid holidays.
- Health, dental and vision insurance
- Employee rewards and recognition program
- Health and wellness program with up to $350/year in incentives
- Training and development opportunities
- All employee meetings, team huddles and transparent communication
- Employee feedback surveys
- Quarterly volunteer opportunities through a variety of local nonprofits
- Opportunities to have fun with your colleagues, including The Iowa Clinic night at the Iowa Cubs, employee appreciation tailgate party, Adventureland day, State Fair tickets, annual holiday party, drive-in movie night… we could go on and on.