Associate Project Manager

Discovery Solutions Chicago, Illinois


Description

This position is a support role within the Discovery Solutions Team.  This person analyzes and organizes data metrics for multiple projects and assists Project Managers in accomplishing client goals and meeting client deadlines.

Job Responsibilities:

  • Assist Project Managers with client related tasks
  • Manage client requests, including but not limited to: receipt of data, data processing, release and setup of data to online review tool, support with online review tool and production management
  • Identify, analyze, and organize data metrics related to client data, including but not limited to: receipt of data, data processing, hosting, productions, and data disposition
  • Manage case matrix reports to support Project Managers in tracking datasets, client requests and internal tasks Assist Media Management and Billing teams with internal data tracking reports
  • Receive and respond to internal and external client inquiries
  • Gather information necessary for troubleshooting client questions
  • Anticipate internal and external client needs, and proactively provide assistance to ensure client expectations are being met

Qualifications:

  • Excellent verbal and written communication skills, professional demeanor and ability to multi-task in a fast-paced environment
  • Strong critical thinking skills and the ability to efficiently gather and process information for problem solving and troubleshooting requests from clients
  • Strong technological skills and ability to learn new technology
  • Ability to organize and prioritize tasks in a fast-paced, high growth atmosphere without sacrificing quality of client service
  • Contribute to and encourage a team environment with other internal departments to meet and exceed client expectations
  • Bachelor’s degree required
Inventus is an equal opportunity employer.