Senior Account Executive
Job ID 2024-6238
Description
For 150 years, Martindale-Avvo has served as the prime resource for attorneys looking to grow their practice. We use our legal experience and technology to help lawyers connect with prospects.
With more than 25 Million Monthly Visitors and 1 million Martindale-Hubbell® Peer Review Ratings™ we are recognized as the Top player in Legal marketing services.
Come join us, as we expand our sales organization into professionally designed Legal websites services which will include, pay-per-click (PPC) ads and advanced SEO solutions.
Martindale-Avvo is part of the Internet Brands family of companies, one of the world's largest fully integrated online media and client services organizations.
About The Position:
Sr. Account Executives (Sr. AE’s) are responsible for building relationships with existing clients and driving upsells via marketing consultations performed via phone/video. Sr. AE’s work closely with prospective clients to identify marketing opportunities and then match them with the best level of service that will meet each client’s needs. Sr. AE’s also work closely with service delivery teams to ensure services are delivered in a timely manner and meet client expectations.
Responsibilities:
- Prospects existing clients over the phone, and performs daily marketing consultations via Video to achieve monthly upsell sales targets.
- Drives upsell revenue opportunities by identifying marketing opportunities for each client and then matches those opportunities with the best level of service required to meet each client’s needs.
- Qualify leads driven from marketing efforts directed at existing clients and sets appointments for online demonstrations to qualified decision makers.
- Demonstrate a high level of knowledge of digital marketing.
- Maintains and manages a portfolio of clients and develops strong relationships with each client.
- Address client concerns and ensure the resolution of issues in a timely manner, with hand-off to appropriate internal staff and/or follow-up when appropriate.
- Proactively identifies ‘at risk’ customers and escalates these customers to the appropriate department to ensure they are retained as customers.
- Ensure customers are proficient in using services by identifying user needs and providing consultative services and directing those to training or coaching resources when appropriate.
- Field all account and product related direct calls from clients, as well as transferred calls from the Customer Support team for issues and requests that require immediate assistance.
- Monitors for competitors, including pricing and services.
- Required to meet weekly, monthly and annual productivity and sales metrics.
- Attends weekly meetings and provides updates, suggestions and/or optimizations to improve client performance and increase incremental revenues for the company.
Requirements:
- 2 Years+ Sales experience selling Digital Marketing services to Small Businesses as an Account Executive. (Must be in your most recent role).
- 6 Months or more in a Sales Development Rep or Business Development Rep role calling on Small Business (Plus).
- Communication Skills: Excellent, professional written and verbal communication skills.
- Ability to multitask and stay highly organized.
- Strong organizational and analytical skills.
- Energy, hustle, and appetite for growth and responsibility.
- Detail oriented and self-motivated.
- BS or BA preferred or equivalent work experience.
- This position is a Hybrid and candidates must reside in Seattle, Wa and must have Hi-Speed Internet.
Benefits:
- Base Salary + Uncapped Commission Structure
- Health, Dental, and Vision Benefits
- Group life and AD&D
- LTD and STD
- Employee Assistance Program
- 401K Plan
- 3 weeks paid time-off and Paid Holidays
- Company sponsored events and outings
- Amazing company culture and environment
Education:
- Degree in Business or Communications is a plus
Compensation:
- $52,000 base, average with commission is a total of approx $85,000 annually.
- Top-performing reps consistently make $120,000 annually in total compensation.
- Commissions are paid monthly.
About Internet Brands:
Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Temasek. For more information, please visit www.internetbrands.com.
Internet Brands and its wholly owned affiliates are an equal opportunity employer
Notice to California residents: you can find information about our privacy practices, on: https://www.internetbrands.com/work-with-us/cpra