Senior Technical Program Manager
Job ID 2024-7729
Description
We are looking for a Senior Technical Program Manager to join our Technology Organization. We drive cross-functional alignment, create process efficiencies and deliver large-scale strategic initiatives in a rapidly growing Legal Technology space.
The ideal candidate will join a team of technical project and program managers who focus on driving business-critical initiatives across the product development organization. You will be a strong self-starter and therefore able to drill into business data and technical trade-offs to identify clear direction and focus for your tasks, projects and programs. You know how to continue to move forward in the face of ambiguity and imperfect knowledge.
You will have experience working with multiple partners across an organization and are skilled at building and maintaining relationships. You’ll demonstrate a successful track record leading medium to large projects using agile methodologies. You’ll be able to thrive and succeed in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. You show good judgment making trade-offs between immediate and long-term business needs.
Primary Job Responsibilities:
- Drive end-to-end program planning and execution across multi-disciplinary teams
- Support strategic cross-functional planning, leading discovery and prioritization by closely collaborating with product and engineering leads to develop program plans
- Partner with product and engineering to develop project milestones, track progress, handle cross-team dependencies, resource planning, mitigate risks and run effective communications
- Proactively identify and remove impediments to drive momentum and progress. Identify communication gaps, lead issue resolution and provide support to teams balancing competing priorities
- Work closely with stakeholders and product managers to ensure that requirements are translated to the technology requirements that subsequently drive the execution of software development from design through successful deployment and adoption.
- Collaborate to define the technical architecture of solutions for services and support technical implementation and integration efforts.
- Document project plans for cross-team initiatives and drive on-schedule delivery of results
- Contribute to the definition, development and tracking of product and team metrics and operational improvements
- Drive consistent, high-quality project management practices by creating and maintaining a repository of templates and best practices
- Communicate project risks, progress, launches and retrospectives across all stakeholders and teams – consistently and transparently
- Drive end-to-end program planning and execution across multi-disciplinary teams
- Support strategic cross-functional planning, leading discovery and prioritization by closely collaborating with product and engineering leads to develop program plans
- Partner with product and engineering to develop project milestones, track progress, handle cross-team dependencies, resource planning, mitigate risks and run effective communications
- Proactively identify and remove impediments to drive momentum and progress. Identify communication gaps, lead issue resolution and provide support to teams balancing competing priorities
- Work closely with stakeholders and product managers to ensure that requirements are translated to the technology requirements that subsequently drive the execution of software development from design through successful deployment and adoption.
- Collaborate to define the technical architecture of solutions for services and support technical implementation and integration efforts.
- Document project plans for cross-team initiatives and drive on-schedule delivery of results
- Contribute to the definition, development and tracking of product and team metrics and operational improvements
- Drive consistent, high-quality project management practices by creating and maintaining a repository of templates and best practices
- Communicate project risks, progress, launches and retrospectives across all stakeholders and teams – consistently and transparently
Skills and Qualifications:
- 7+ years of experience in technical program management working directly with software engineering teams
- 5+ years of experience working at a technology company, preferably within a SaaS model
- 3+ years of experience leading software development projects with schedules and deadlines
- Direct experience using iterative or agile methodologies
- Proven track record of successful program delivery and handling complex initiatives across a variety of cross-functional teams
- Must have experience using project planning, road mapping and issue tracking tools - JIRA, Confluence, Smartsheet, Roadmunk
- BS/BA degree required, preferably in computer science or technical disciplines
- 7+ years of experience in technical program management working directly with software engineering teams
- 5+ years of experience working at a technology company, preferably within a SaaS model
- 3+ years of experience leading software development projects with schedules and deadlines
- Direct experience using iterative or agile methodologies
- Proven track record of successful program delivery and handling complex initiatives across a variety of cross-functional teams
- Must have experience using project planning, road mapping and issue tracking tools - JIRA, Confluence, Smartsheet, Roadmunk
- BS/BA degree required, preferably in computer science or technical disciplines
Preferred Qualifications:
- Scrum Master, Scaled Agilist or PMP Certification
- Experience working cross-functionally with product management, design, engineering, marketing, customer support and operations
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Skilled at dealing with ambiguity in a rapidly growing and changing environment
- Ability to lead without authority to coordinate cross-functional teams towards value delivery
- Experience in a company that has scale or previous work in a large software development organizations
- Scrum Master, Scaled Agilist or PMP Certification
- Experience working cross-functionally with product management, design, engineering, marketing, customer support and operations
- Experience owning program strategy, end to end delivery, and communicating results to senior leadership
- Skilled at dealing with ambiguity in a rapidly growing and changing environment
- Ability to lead without authority to coordinate cross-functional teams towards value delivery
- Experience in a company that has scale or previous work in a large software development organizations
At Internet Brands, we carefully consider a wide range of factors when determining compensation, including your background and experience. These considerations can cause your compensation to vary. We expect the compensation for this role to have a range of $100-130k and will depend on your skills, qualifications, and experience. We encourage all interested candidates to apply.
About Internet Brands:
Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Temasek. For more information, please visit www.internetbrands.com.
Internet Brands and its wholly-owned affiliates are an equal-opportunity employer.
Headquartered in El Segundo, Calif., Internet Brands® is a fully integrated online media and software services organization focused on four high-value vertical categories: Health, Automotive, Legal, and Home/Travel. The company's award-winning consumer websites lead their categories and serve more than 250 million monthly visitors, while a full range of web presence offerings has established deep, long-term relationships with SMB and enterprise clients. Internet Brands' powerful, proprietary operating platform provides the flexibility and scalability to fuel the company's continued growth. Internet Brands is a portfolio company of KKR and Temasek. For more information, please visit www.internetbrands.com.
Internet Brands and its wholly-owned affiliates are an equal-opportunity employer.