Supervisor - Elderly Abuse Prevention

Community Living Services- San Francisco San Francisco, California


You may think “old” when you think of Institute on Aging (IOA) because we offer services for elders and are a 40+ year institute…. but you wouldn’t be more wrong. While we do have a long-standing history in the California, IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence, and participation in the community, fulfilling our mission. 

With its historic Elder Abuse Prevention Program, initially founded in 1984 at Mount Zion Hospital, Institute on Aging advocates on behalf of vulnerable older adults and adults with disabilities on the city, state, and national levels to ensure the availability of critical social services and to increase awareness of issues affecting older adults, including elder abuse and neglect in long-term care facilities.



The EAP Program Supervisor provides leadership and support to the Elder Abuse Prevention program team, directly supervising the Lead EAP Program Specialist and EAP Program Coordinator. They are tasked to supervise IOA’s elder abuse prevention initiatives in Northern California, including San Francisco’s Elder Abuse Prevention, San Francisco Elder Abuse Forensic Center, High Risk Self Neglect, and Elder Death Review Team. This includes, but is not limited to, managing projects and programs, monitoring public and private contracts, reporting on work plans, participating in committee work in San Francisco, responding to media requests and community requests for consultation, and presenting at conferences on elder abuse trends and program outcomes.




  • Supervise and train EAP Lead Program Specialist and EAP Program Coordinator
  • Oversees drafting and submission of monitoring reports for all DAS, APS and private contracts; creates and prepares quarterly and annual reporting for funders; additional reports required as assigned
  • Ensures compliance with all program goals, objectives, and reporting requirements for the Elder Abuse Prevention, Forensic Center, High-Risk Self Neglect programs, and Elder Death Review Team
  • Represents IOA at meetings, conferences, and hearings
  • Develops and presents trainings on topics of interest to older adults, persons with

disabilities, other professionals, law enforcement, and the larger community

  • Initiates collaboration with agencies and networks representing BIPOC & underserved communities such as AAPI, LGBT, undocumented, and veteran elders
  • Spearheads annual World Elder Abuse Awareness Day commemoration activities in San Francisco.
  • Partners with APS, DAS, and IOA marketing staff on bringing awareness of elder abuse topics through social media outlets, flyer distribution, and other media outlets.
  • Educates professionals, including health and social service providers, judges, law enforcement officers, and the public about elder abuse by giving presentations. Speaks at professional forums, events, and to the media when needed.
  • In collaboration with Manager of Community Programs, monitor monthly expenditures to ensure compliance with program budgets.
  • With support from the EAP Program Coordinator, produces monthly dashboard statistics for IOA reporting.
  • Prepare for and facilitate annual program audit with APS and other funders.
  • Conducts regular staff meetings
  • Participate in the hiring and termination of EAP Staff
  • All other related duties as assigned.



  • Bachelor’s degree in social work, public administration, public health, gerontology, or a related field, with extensive related work experience; JD or Master’s degree preferred.



  • Five (5) years of advocacy, social service or elder abuse prevention experience.
  • Thorough knowledge of elder abuse prevention, including resources and programs.
  • Skills in program planning, development, and implementation, including the ability to aid in writing successful grant proposals, supervise staff, and evaluate the effectiveness of programs.
  • Leadership skills in fostering collaboration between diverse agencies, organizations, and disciplines. Ability to mobilize professionals from diverse fields to solve critical issues.
  • Skills in designing training curricula for professionals from diverse fields.
  • Excellent public speaking and verbal communication skills.
  • The ability to understand complex and technical data (research findings, legislation, professional practice) from a wide variety of disciplines (criminal justice, civil law, mental health, geriatrics, etc.) and translate it for general audiences.
  • Mediation skills a plus.
  • Bilingual in Spanish or Chinese is a plus.

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IOA reserves the right to revise job descriptions or work hours as required.

Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records