Insight Housing Careers

Description

• Free Dental & Vision
• 19 Paid Holidays- Including 4 Mental Health Days
• Retirement Plan with a match
• Paid Training
• 10-year anniversary sabbatical
• Flexible Spending Accounts
• Professional Development Allowance
• Paid Parental Leave benefit
• Discounted Pet Insurance
• Affordable Health Insurance, including a free healthcare option for employees
• 50% coverage paid by employer for dependents (vision, dental, health)
• and many more!

• Manage 2.0 FTE Housing Navigators, 1.0 FTE Clinical Case Manager (CCM), 5.5 FTE Resident Advocates, and 1.0 FTE Program Coordinator serving participants experiencing homelessness in the City of Berkeley
• Partner with the facilities team to support a 1.0 FTE maintenance staff.
• Partner with the community meals team to support a 1.0 FTE kitchen staff.
• In collaboration with the Sr. Program Manager hire, train, supervise, and evaluate staff, and create and approve staff schedules and timesheets.
• Provide on-call phone coverage and support to staff, when off-site. Respond to on-site emergencies and assist with coverage gaps as needed.
• In collaboration with the Sr. Program Manager, manage program and participant funds, and related reporting.
• In collaboration with Sr. Program Manager prepare monthly and quarterly reports to City of Berkeley  
• Manage participant intake process, assessments, housing case plans, and client satisfaction surveys. 
• Provide intensive housing and vocational resources assistance to participants, conducting case management sessions, and home visits . 
• Manage data requirements in both paper files and electronic (HMIS) case files, maintain all data tracking sheets (Participant Enrollment Log, Outreach log, Performance Measures) 
• Provide information about affordable housing options, housing subsidy programs (including the Coordinated Entry and Section 8 lottery) to participants by monitoring the local housing rental markets by keeping abreast of market rental rates, supply and demands of housing and other related conditions. 
• Develop partnerships with property managers and landlords throughout Alameda County and maintain a database of landlords and available properties. 
• Assist participants with review of lease agreements, TFAs, and ensure that the IH TFA process is managed effectively meeting all documentation requirements within prescribed deadlines.. 
• Work closely with other agency staff to ensure consistency in philosophical and practice approaches to services. 
• Develop and maintain relationships with all local Housing Authorities in Alameda County   
• In collaboration with the Sr. Program Manager, develop and deliver presentations, about the program and outcomes, when requested. 
• Work in collaboration with Alameda County Homestretch staff to secure permanent housing vouchers. 
• Provide leadership to staff in emergency situations. 
• Attend the bi-weekly By Name List meetings locally and, when necessary, regionally  
• Coordinate and act as agency representative with all Housing Team community partnerships. 
• Drive own or agency vehicle to various sites as required; documenting and reporting mileage according to agency procedures, so that services can be provided in a timely manner; comply with agency driving policy at all times. 
• Participate in promoting a safe, healthy, and clean working environment consistent with agency’s health and safety practices. 
• Attend and participate in all meetings and trainings as assigned. 
• Complete and submit timesheets in a timely and accurate manner.   
• Work within the framework of Insight Housing’s Code of Conduct. 
• Perform other tasks as assigned. 

• Bachelor’s degree in Social Services or related field preferred.
• Ability to complete CPR/First Aid Training. 
• At least 3 years’ direct experience providing services to individuals experiencing homelessness, mental health, substance abuse or other social issues. Translatable relevant internship and volunteer experience, and strong administrative experience will be considered. 
• At least 1 year’ experience with staff supervision and residential program management required. Demonstrated leadership and strong administrative skills will be considered.  
• Experience with Rapid Re-Housing preferred.
• Familiarity with evidence based best practices such as housing first, trauma informed care, harm reduction, and motivational interviewing. 
• Must be able to conduct participant home visits on their own, comfortable visiting participants/homes with large dogs, poor housekeeping. 
• Commitment to serving individuals experiencing homelessness, alcohol and drug dependency, and other mental health issues and to trauma-informed approach to care of individuals. 
• Lived experience strongly preferred. 
• Must be proficient in use of computer and Microsoft office suite (Word, excel, outlook and TEAMS). 
• Experience with Homeless Management Information System (HMIS) a plus.
• Must be able to conduct site visits on their own. Comfortable visiting participants/living spaces with large dogs.
• Ability to interact in a supportive and professional manner with staff and clients of diverse cultural and economic backgrounds. 
• Ability to provide good customer service. Communicate effectively and maintain a calm demeanor in stressful situations.
• Capable of working independently and as part of a team.
• Excellent verbal and written communication skills. 
• Excellent interpersonal and crisis intervention skills with a can do and flexible attitude. Ability to work well under high pressure. 
• Ability to work with minimal supervision, multitask, maintain confidentiality and appropriate professional boundaries, and meet deadlines. 
• Ability to maintain professional conduct, attitude, and appearance at all times.  

• This position requires frequent driving.  A valid California driver license, reliable personal vehicle, current personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies.  
• Must be able to receive and maintain criminal and credit records clearance.
• Must be able to obtain TB clearance. 

• Regularly required to use hands and fingers to handle, feel, or operate objects, tools or controls, and reach with hands and arms.  
• Frequently required to stand, walk, sit, climb stairs, talk, hear, and see clearly.  
• May be occasionally required to stoop, kneel, or crouch.  
• May be required to lift or move up to 50 lbs.