Description

Job Summary

The Senior Product Manager will drive innovation and success in our product portfolio. This role requires a blend of market analysis, customer insight, and product strategy to identify opportunities, guide development, and ensure successful commercialization of healthcare products. The ideal candidate has expertise in the medical device industry and possesses strong leadership, analytical, and communication skills, coupled with a proven history in launching healthcare products and navigating regulatory frameworks. This is a unique opportunity to collaborate across functions and make a tangible impact on patient care and business growth.

Responsibilities

Market and Customer Insights

• Conduct in-depth market research to identify customer needs and industry trends.
• Monitor global competitive activity, analyzing product performance and pricing to assess strengths and weaknesses compared to Inogen's portfolio.
• Engage with healthcare professionals and patients to gather deep customer insights and inform value proposition creation (Empathize, Define, Ideate, Prototype, Test).
• Establish and maintain relationships with KOL and other clinical resources.

Strategic Product Management

• Work with senior management on the development of the long-term vision and strategy for product portfolio, one which align to the company’s overall vision, strategy, and objectives.
• Responsible for monitoring the portfolio P&L, work within the organization to help meet key financial goals.
• Identify new opportunities and foster innovation to fuel growth and differentiation.
• Perform business analysis driven by key market drivers and trends and develop detailed financial models and value propositions to rationalize new product introductions.
• Build product roadmaps detailing product enhancements and new product introductions, supporting value creation, both internal and external.
• Communicate product portfolio strategy and roadmap to key departments, ensure organizational alignment.
• Assist in making department budget and planning, allocating resources, and delegating tasks.
• Support product intellectual property strategy (patents / trademarks) and work with counsel as needed.

Product Development and Commercialization

• Lead commercialization efforts for new product launches:
  • Craft strategic launch plans covering market targeting, positioning, pricing, and distribution strategies.
  • Define Target Product Profiles (TPPs) and user requirements documentation.
  • Integrate Voice of Customer (VOC) insights into R&D processes.
  • Collaborate with cross-functional teams (Downstream Marketing, Sales, Finance, Operations, etc.) to ensure launch readiness.

Ongoing Product Support

• Function as the Subject Matter Expert (SME) for Sales and Marketing teams:
  • Research and develop compelling product claims to strengthen market positioning.
  • Publish sales bulletins and create pricing strategies to optimize margins.
  • Design and deliver product training for internal teams and external distributors.
• Monitor customer feedback to inform product improvement recommendations.
• Represent the VOC in cross-functional initiatives to enhance product performance user experience, and operational support.
• Assist in the hiring, training, and development of product management team members.

Knowledge, Skills, and Abilities

• Expertise in healthcare regulatory frameworks (e.g., FDA, EU MDR).
• Strategic thinker with experience in product roadmaps and lifecycle management.
• Strong customer-centric mindset and user experience focus.
• Technical proficiency in stage-gate and/or agile development methodologies.
• Analytical skills for data-driven decision-making, including KPIs and ROI analysis.
• Proven leadership in cross-functional team collaboration.
• Exceptional communication, organizational, and problem-solving skills.
• Adept at conducting qualitative and quantitative market research.
• Adaptability to evolving regulatory, technological, and market demands.

Qualifications

• Bachelor’s degree required; MBA preferred.
• 7-10 years of Product Management experience within the medical device industry, ideally in the respiratory care space. 1-3 years Project Management experience, required.
• Successful track record of launching at least three healthcare products, with experience in design control and quality management systems.
• Familiarity with DME channels and healthcare workflows preferrable.