Field Service Technician
Description
About INNIO Group:
INNIO Group is a global distributed energy solutions provider that delivers reliable, flexible, transient, decentralized, modular and efficient power. With a track record of innovation, INNIO designs, manufactures and services high‑performance power systems under its Jenbacher and Waukesha brands. The company delivers power for applications including data centers, microgrids, grid stabilization, industrial energy and gas compression.
INNIO operates a global installed base across approximately 100 countries as of December 31, 2025, supported by a resilient, high‑margin services business that delivers long‑term, recurring revenues across the full equipment lifecycle. As electricity demand accelerates—driven by AI, electrification and grid constraints—INNIO enables scalable, behind‑the‑meter power generation with high efficiency, fast start capability, strong transient performance and fuel flexibility, including hydrogen‑ready solutions. INNIO employs over 5,000 people worldwide and is committed to moving energy forward.
Do you want to make a difference with your work? Take your career to the next level and join our team in North America!
Position Overview:
This Field Service Technician will perform commissioning as well as mechanical and/or electrical hands-on field service work on Jenbacher Gas Engines, including troubleshooting, periodic maintenance, and minor overhaul, Jenbacher Gas Engines range in power from 0.25 to 9.5 MW, and run on either natural gas or a variety of other gases (e.g., biogas, landfill gas, coal mine gas, sewage gas, combustible industrial waste gases).
Essential Responsibilities
Execute service on the engines in compliance with the maintenance protocol. For example, oil management, replacing filters and valves and diverse types of measurements.
Carry out minor repairs on the engine in addition to the planned maintenance.
Perform major engine service in collaboration with colleagues, ensuring full compliance with the established major service protocol.
Complete rebuilds of in-frames including engine, gearbox, and generators.
Monitor activities of the maintenance compliant to the EHS protocol.
Analyze engine failures within the specialties of mechanics, electronics, and associated software systems, including a review of the engine’s historical data.
Troubleshoot electronic and/or mechanical issues with the engines.
Prepare a site visit report detailing the reason for the visit, observed symptoms, actions taken, materials and parts used, hours spent, results achieved, and any required follow-up actions.
Maintain a clean working environment.
Work effectively as part of a team of technicians and independently.
Process timesheets, expense reports, Environmental Health and Safety (EHS) forms, and job reports in a timely manner.
Comply with all EHS policies and procedures to ensure a safe and productive work site.
Perform other duties as assigned to assist with successful operations and business continuity with customers and third parties.
ELIGIBILITY REQUIREMENTS:
Possess a valid driver's license.
High School Diploma or GED.
Ability and willingness to travel up to 80% of the time.
Ability and willingness to work remotely, as required.
Legal authorization to work in the U.S is required. We will not sponsor individuals for employment visas, now or in the future, for this job.
Ability to meet and maintain insurability standards to drive a company vehicle when needed.
Qualifications
4 years of reciprocating engine experience or renewable gas engine experience preferred
Commissioning experience preferred
Mechanical Technician or higher
Electrical Technician or higher
Living or willing to relocate to North Carolina
Desired Characteristics
Familiar with or qualified to work with Jenbacher reciprocating gas/diesel engines
Ability to understand and implement technical procedures
Ability to communicate effectively with team, management and customers
Strong analytical and problem-solving skills
Effective interpersonal and organizational skills
Strong customer focus
Able to effectively interact with customers
Strong computer skills
PLC knowledge
INNIO offers a great work environment, professional development, challenging careers, and competitive compensation. INNIO is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.