Head of Service Sales - Jenbacher North America

Sales Houston, Texas

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Description

The INNIO Advantage:
By combining a rich legacy in the power and gas compression space with pioneering technology, INNIO brings our customers affordable, reliable and sustainable energy solutions for today and tomorrow. We are helping to meet today’s energy needs with 64 GW of installed capacity and 48,000 of our powerful Jenbacher and Waukesha engines, which can be found in more than 100 countries. And, by harnessing our history of energy industry firsts along with the power of digital innovation, we will continue to deliver for the future.

As an Equal Opportunity Employer, INNIO offers a comprehensive array of international career opportunities and understands that diversity creates excellence. Known for leadership development, we aim to empower individuals to reach their full potential.    

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The Head of Service Sales -Jenbacher North America is accountable for Service Sales Operations in direct /indirect markets, including reaching Service Sales and Service SM targets. This role is responsible for establishing the overall strategic direction in alignment with GSE Service Strategy and Regional Strategy and has significant impact on meeting financial and business expectations of the regional targets. 

Your Responsibilities: 
 
· Define and implement Service Sales Strategy and be accountable for reaching budgeted sales growths 
· Functional and disciplinary leadership of the Service Sales Operations in all Business Operations in direct/indirect markets 
· Develop and strengthen service culture 
· Participate in M&A projects in engine services business and leadership in corresponding post-merger integration for business operations including KPI systems, Digital and IT (PMI) 
· Facilitate and drive cross-regional cooperation and to all JB interface functions 
· Drive and monitor initiatives to improve customer satisfaction and order Intake within the NAM Service Sales organization 
 
Your Profile: 
 
· Technical degree in Industrial Engineering (or similar), in addition ideally business degree/MBA 
· Significant years of management experience in an internationally operating company in relevant industry (Combustion Engines, Power Generation or Oil & Gas segment) 
· Several years of experience managing global organization in multiple remote geographies 
· Profound years of experience in management roles in the field of Service operations and/or Customer Service Management 
· Excellent technical attitude, complemented by strong business acumen including excellent IT skills SFDC , Oracle 
· Strong strategy development and hands-on operational implementation approach 
· Excellent interpersonal, communication and presentation skills 
· Ability and willingness to travel if needed 
· Strong change agent and continuous improvement mindset 
· Fluency in English (written and spoken) 
 

   

INNIO offers a great work environment, professional development, challenging careers, and competitive compensation. INNIO is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, gender (including pregnancy), sexual orientation, gender identity or expression, age, disability, veteran status or any other characteristics protected by law.

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